Customer Care Featured

Making sure kids have a clean and hygienic place to play is paramount for Alex Lopez. As a dad himself, the CrestClean franchisee loves his job looking after two kindergartens in the Tauranga area where he sets the bar high in terms of cleanliness. And his work ethic and attention to detail have won the

When Tauranga’s Regional Manager was contacted by a local charity his subsequent visit to quote for the job had a totally unexpected outcome for everyone. After hearing how Homes of Hope offers a lifeline to children who have suffered abuse or trauma, Jan Lichtwark knew straight away he wanted to do something to help. Jan,

CrestClean’s Property Care team at Rotorua Girls’ High School are a class act, says Principal Ally Gibbons. From the day Hemant Kumar and Rajni Chand took over caretaking duties the difference was remarkable, she says. “The first day they were here as early as I was and the place was spotlessly clean.” Ally said nothing

Cleaning firms touting for business are regularly given the brush-off at Auckland company RFD Limited. Hardly surprising as CrestClean franchisee Kamal Singh has been doing a sterling job at the Marine safety equipment firm for the past 15 years. Tanya Eyre, who looks after purchasing, says they are delighted with the cleaning services carried out

Attending a course run by the Master Cleaners Training Institute has given Clinton Storer a whole new outlook to the way he approaches his job. Clinton, who works at the Salvation Army complex in Hamilton, joined CrestClean personnel on the Module 1 programme. As the charity’s caretaker, Clinton is responsible for cleaning duties for the

There wasn’t a moment’s hesitation when they were asked what they plan to do with their framed Long Service Award certificate. “It will go on the wall in the sitting room so everybody who comes to visit can see it. We are very proud,” said Ravina Prasad. And her husband Shailesh Chandra’s big grin left

A unique musical treat was on the cards for two CrestClean franchisees when they popped into an Auckland school to hand out competition prizes. Shiva and Shartika Naicker had arrived at Baverstock Oaks School laden with pizza for Crest’s Cleanest Classroom Award winners. But the youngsters had a big surprise instore for their cleaners. The

Right place, right time proved a win-win situation for everyone and solved an ongoing cleaning headache for a top car dealership. Chris Churchward, Dealer Principal, Autoworld Timaru, was at his wits end trying to find a permanent way of keeping the showroom floor in pristine condition. Gleaming new vehicles from, VW, Kia, and Nissan needed

CrestClean newbies Ashwin and Rownel Chandra have set the bar high in the short time they’ve been small business owners. The switched-on husband and wife franchisees embraced their training with open arms and soon made a big impression with their attitude and commitment to the job, says CrestClean’s Auckland West Regional Manager Caroline Wedding. Caroline

CrestClean’s Yasa Panagoda made sure plenty of “mud” was left behind when he visited two Christchurch schools on their special day. Yasa, Christchurch North Regional Manager, turned up laden with a large chocolate mud cake to help celebrate St Patrick’s Day – and his surprise sweet treat hit the mark with school staff. First on

Auckland’s Mayor has played a key role in CrestClean’s tribute to school staff who helped pave the way to the company gaining Environmental Choice accreditation. Phil Goff presented a Certificate of Appreciation to Leyette Callister, Principal of Howick Primary School. An Environmental Choice assessor visited the school to monitor a CrestClean franchisee at work as

Money is often said to be one of the main reasons why couples squabble. So when a surprise $50 prize arrived at Randeep and Kiran Singh’s Timaru home it was hardly surprising a light-hearted tussle over who got to keep the cash broke out. A tug-of-war over the crisp $50 note was finally resolved when