New Zealand owned and locally owned and operated in each city, Crest Commercial Cleaning Ltd has been serving happy customers since 1996.
We currently have a team of over 1750 personnel who provide cleaning services to more than 4500 customers nationwide.
Crest Commercial Cleaning Ltd has built a solid reputation for its comprehensive support systems. With centralised training, information systems, marketing and quality assurance programmes, CrestClean personnel are well supported and dedicated to providing complete customer satisfaction.
Where most cleaning companies just use elbow grease, our cleaners are trained to use their heads. The qualifications required by CrestClean sets ‘best practice’ for the entire commercial cleaning industry in New Zealand.
CrestClean is the largest trainer of cleaning personnel in NZ. Each year we host more than 200 training events for our personnel nationwide. Our personnel are trained by the Master Cleaners Training Institute, which provides practical cleaning training, proficiency assessments and annual upskilling.
More than 500 CrestClean cleaners have gained the British Institute of Cleaning Science Professional Skills Suite Certificate. This course was validated by an NZQA accredited Industry Training Organisation that moderated our course content.
Training programmes meet internationally recognised industry training standards in practical cleaning techniques and Health and Safety.
SafeClean®, our Health, Safety and Environmental Management System, reduces the risk of our work at your workplace and ensures that our cleaning has a minimal impact on your staff.
CrestClean personnel are skilled users of our unique Green Cleaning products and procedures.
Every CrestClean team member undergoes a security vetting procedure, including a Ministry of Justice Criminal Background Check.
The value we deliver has been recognised by discerning organisations nationwide, including Automobile Association, Fonterra, Heartland Bank, Zespri, Orion Health, FMG Insurance, NZ Bus, Toll Group, Placemakers and Villa Maria Estate, plus more than 360 schools nationwide.
The Team at CrestClean
CrestClean’s personnel are franchised owner operators who physically carry out the cleaning of their customers’ premises. They have invested in their own local business and they are committed to providing good customer service because they are working for themselves and are responsible for their operational quality. The result is a consistent high level of service from a motivated cleaning team.
Our Regional Managers lead CrestClean’s operations in their local areas. They have sound industry knowledge and provide a solutions-based approach to managing the customer relationship. Communication is the most important part of account management – CrestClean’s Regional Managers maintain direct contact with customers, attending to any issues professionally and ensuring customers receive a quality service.
CrestClean Admin Services is our national support office that provides corporate services to customers and franchisees. All invoicing and contracts administration is centralised. We operate Microsoft Dynamics GP and Microsoft CRM as a leading edge IT platform.
CrestClean Master Franchisees, Regional Managers, and key staff members at the 2015 Masters Convention held in Auckland in February.
With 20 years of interfacing with customers, ranging from large corporates to small businesses, CrestClean has gained an excellent reputation for our accurate invoicing and professionalism in managing long-term customer relationships.
CrestClean’s business system has been successfully licensed to India, where it currently operates in New Delhi. CrestClean India has over 600 staff fulfilling cleaning and property services for a selection of large-scale sites. With the growth and westernisation of Indian cities, there is strong demand for property services provided to a western standard. CrestClean’s NZ developed training programmes have been very successful in preparing local personnel for a career in the cleaning industry.