Life is a stage…
and we’ve been trained
to clean it

Training and Qualifications

Training is the single biggest factor in making a good cleaner, and most New Zealand cleaners get no formal training…

CrestClean is the largest private trainer of cleaning personnel in New Zealand. Each year we host more than 200 training events for our personnel nationwide. We’ve invested in comprehensive training for all personnel which covers cleaning skills and processes, Health and Safety, and hygienic practices. Personnel are upskilled annually and regular auditing is carried out by CrestClean’s Quality Assurance Co-ordinators.

Well-trained cleaners clean better!

No other cleaning company matches our commitment to ongoing training and upskilling. All our personnel undertake formal training programmes including practical cleaning training, proficiency assessments and annual upskilling throughout their CrestClean careers.

Master Cleaners Training Institute

L-master-cleaners-logoThe Master Cleaners Training Institute is a respected training organisation that has delivered internationally recognised programmes including courses accredited by the British Institute of Cleaning Science (BICSc). More than 500 CrestClean cleaners have gained the BICSc Professional Skills Suite Certificate. This course was validated by an NZQA accredited Industry Training Organisation that moderated our course content. Read more about CrestClean’s Industry Training Programme.

Certificate in Commercial Cleaning

Master Cleaners Training Institute has introduced the Certificate in Commercial Cleaning (CCC), specifically designed to meet the NZ cleaning industry needs. A ‘Licence to Clean’, course covers practical cleaning techniques, hygiene and industry specific Health and Safety and Environmental procedures.

Annual Upskilling and Ongoing Assessment

All personnel receive annual upskilling to remain up-to-date with product innovations and the latest advances in our industry. The performance of our personnel is continually assessed by our Regional Managers and cleaning equipment and chemicals are audited twice yearly to ensure safety and consistent standards of quality.

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Health and Safety Training

Health and Safety training is provided through formal training and skills development modules. Site-specific Health and Safety inductions are undertaken on our customers’ premises. All personnel complete an annual online Health and Safety update.

Fully Trained in Specialist Skills

Hard Floor Care, Carpet Cleaning and Pure Water Window Cleaning are all specialist skills undertaken by fully trained CrestClean personnel. Understanding the safe use of equipment and the nuances of performing these services is essential and our practical training sets the standard for the commercial cleaning industry.

Contractor Pre-qualification

Our workforce is trained to operate under SafeClean®, our Health, Safety and Environmental Management System that meets Contractor Prequalification. All personnel are inducted onto sites and hold Site Safe Passports where required. See www.prequal.co.nz
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Training and Qualifications News

June 2026

CrestClean’s Regional Team Meetings leave franchisees energised for year ahead

We’ve wrapped up another round of Regional Team Meetings, with CrestClean CEO Grant McLauchlan and General Manager Sam Lewis travelling across the country to catch up with franchise owners and support staff in every region. At each meeting, Grant and Sam discussed the opportunities and challenges ahead and shared a

Full Story
June 2026

Myanmar sisters off to strong start in business together

When sisters Jeny, Biak and Alice left Myanmar and moved to New Zealand in 2023, they were looking forward to a fresh start in Nelson and the opportunity to build a future together. Just three years on, they’ve taken a big step forward, becoming CrestClean franchise owners and are already

Full Story
April 2026

CrestClean franchisees – the independent business owners behind every clean

One of the biggest reasons CrestClean delivers such consistently high standards comes down to the fact that our franchisees are owner-operators. They’re not just turning up to do a job, they’re running their own business, and every result has their name on it. That ownership shapes how they approach their

Full Story
March 2026

The CrestClean difference – why our people are our greatest strength

CrestClean is more than a cleaning company – it’s a community of over 2,300 people from 59 different nationalities. That diversity brings great strength… and big responsibility. The cleaning industry has unfortunately seen its share of rogue operators who exploit people striving for a better life. At CrestClean, ethics aren’t

Full Story
February 2026

Skilled, trained and trusted – the real value of professional cleaning services

Cleanliness is often taken for granted, but its impact on our economy, our health, and our everyday lives is anything but invisible. Every day, the cleaning industry quietly supports essential sectors such as healthcare, education, tourism, hospitality, and retail, keeping workplaces and public spaces safe and clean. In 2023, New

Full Story

All Training & Qualifications News

  • 100%
    New Zealand owned and locally operated in each region
  • 1996
    CrestClean has been serving happy customers since 1996
  • 717
    franchised business operators in
    New Zealand
  • 2376
    personnel in
    New Zealand alone
  • 6472
    business and education customers in
    New Zealand

Crest Commercial Cleaning Ltd

P O Box 740
Dunedin 9054
New Zealand
Telephone: +64-3-477 1126

Email: service@crestclean.co.nz

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For more information and all enquiries: Call
0800 273 780

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