Life is a stage…
and we’ve been trained
to clean it

Training and Qualifications

Training is the single biggest factor in making a good cleaner, and most New Zealand cleaners get no formal training…

CrestClean is the largest private trainer of cleaning personnel in New Zealand. Each year we host more than 200 training events for our personnel nationwide. We’ve invested in comprehensive training for all personnel which covers cleaning skills and processes, Health and Safety, and hygienic practices. Personnel are upskilled annually and regular auditing is carried out by CrestClean’s Quality Assurance Co-ordinators.

Well-trained cleaners clean better!

No other cleaning company matches our commitment to ongoing training and upskilling. All our personnel undertake formal training programmes including practical cleaning training, proficiency assessments and annual upskilling throughout their CrestClean careers.

Master Cleaners Training Institute

L-master-cleaners-logoThe Master Cleaners Training Institute is a respected training organisation that has delivered internationally recognised programmes including courses accredited by the British Institute of Cleaning Science (BICSc). More than 500 CrestClean cleaners have gained the BICSc Professional Skills Suite Certificate. This course was validated by an NZQA accredited Industry Training Organisation that moderated our course content. Read more about CrestClean’s Industry Training Programme.

Certificate in Commercial Cleaning

Master Cleaners Training Institute has introduced the Certificate in Commercial Cleaning (CCC), specifically designed to meet the NZ cleaning industry needs. A ‘Licence to Clean’, course covers practical cleaning techniques, hygiene and industry specific Health and Safety and Environmental procedures.

Annual Upskilling and Ongoing Assessment

All personnel receive annual upskilling to remain up-to-date with product innovations and the latest advances in our industry. The performance of our personnel is continually assessed by our Regional Master Franchisees and cleaning equipment and chemicals are audited twice yearly to ensure safety and consistent standards of quality.


Health and Safety Training

Health and Safety training is provided through formal training and skills development modules. Site-specific Health and Safety inductions are undertaken on our customers’ premises. All personnel complete an annual online Health and Safety update.

Fully Trained in Specialist Skills

Hard Floor Care, Carpet Cleaning and Pure Water Window Cleaning are all specialist skills undertaken by fully trained CrestClean personnel. Understanding the safe use of equipment and the nuances of performing these services is essential and our practical training sets the standard for the commercial cleaning industry.

Contractor Pre-qualification

Our workforce is trained to operate under SafeClean®, our Health, Safety and Environmental Management System that meets Contractor Prequalification. All personnel are inducted onto sites and hold Site Safe Passports where required. See
IMPAC Prequal - Contractor Prequalification

Training and Qualifications News

March 2024

CrestClean’s commitment to infection control in healthcare environments

Healthcare facilities are in a constant battle against Healthcare-Associated Infections (HAIs) and the growing threat of antimicrobial resistance. At CrestClean, we understand the critical role that meticulous cleaning plays in creating safe environments for healthcare professionals, patients, and visitors. Healthcare facilities treat a wide range of patients with many different

Full Story
March 2024

Annual MCTI Conference shapes training vision for 2024

The recent Master Cleaners Training Institute (MCTI) Conference at Auckland’s Jet Park Hotel brought together senior trainers from across the country. General Manager of Training, Liezl Foxcroft, says the conference is a crucial annual event to boost motivation and plan for the year ahead. “We always have this conference at

Full Story
February 2024

CrestClean franchisees achieve new training record in 2023

A record-breaking 2149 people completed CrestClean’s various training programmes in 2023. This impressive number represents a significant increase compared to previous years, highlighting franchisees’ commitment to upskilling and providing exceptional service to their customers. General Manager of Training, Liezl Foxcroft, says that making training programmes as accessible as possible was

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October 2023

CrestClean’s ‘top tier’ enhance their skillset with leadership programme

CrestClean is celebrating the completion of the Aspire2 Workplace Communication Programme by all its Regional Master Franchisees. The programme is aimed at enhancing professional capabilities and covers a variety of topics, including verbal and non-verbal communication, delegation, conflict resolution and active listening. In recognition of the achievement, a graduation ceremony

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May 2023

CrestClean launches new programme to help franchisees get ahead in business and life

CrestClean has introduced a new business development training programme, aimed at improving the professional and personal success of its franchisees. The Certificate in Professional and Personal Development is being offered by the Master Cleaners Training Institute (MCTI), CrestClean’s dedicated training organisation that delivers industry leading, internationally recognised programmes to its franchisees. The

Full Story

All Training & Qualifications News

  • 100%
    New Zealand owned and locally operated in each region
  • 1996
    CrestClean has been serving happy customers since 1996
  • 742
    franchised business operators in
    New Zealand
  • 2314
    personnel in
    New Zealand alone
  • 5670
    business and education customers in
    New Zealand

Crest Commercial Cleaning Ltd

P O Box 740
Dunedin 9054
New Zealand
Telephone: +64-3-477 1126


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For more information and all enquiries: Call
0800 273 780

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