CrestClean has a formal training programme that ensures all our personnel are competent in best practice techniques and the most innovative cleaning and hygiene processes in order to provide professional customer service.
All CrestClean personnel attend mandatory practical skills training provided by the Master Cleaners Training Institute, which is a corporate member of British Institute of Cleaning Science (BICSc).
Master Cleaners Training Institute delivers internationally recognised programmes that utilise hands-on practical training in cleaning operations. They support the development of a wide range of cleaning skills and prepare people for a career in the cleaning industry.
More than 500 CrestClean cleaners have gained the BICSc Professional Skills Suite Certificate. This course was validated by an NZQA accredited Industry Training Organisation that moderated our course content.
The Certificate in Commercial Cleaning
For 2016, Master Cleaners Training Institute have introduced the Certificate in Commercial Cleaning (CCC); a training and assessment programme specifically designed to meet the commercial cleaning industry business needs in New Zealand…. “ a Licence to Clean ”.
The Certificate in Commercial Cleaning has three mandatory units, and a minimum number of 6 Core Tasks that provide an induction to commercial cleaning, and cover hands-on practical skills, all the relevant health and safety training and environmental compliances. The course concludes with a formal assessment resulting in a Certificate of Completion.
Liezl Foxcroft, General Manager Training of Master Cleaners Training Institute
Further skill units can be chosen specific to the requirements of the cleaning operative and the environment they work within.
Specialised courses in Hard Floor Care, Carpet Cleaning and site-specific skills training are also offered.
Annual upskilling is also mandatory for all personnel, to maintain awareness of the latest industry innovations, health and safety reforms and environmental advances
“Training teaches smart, timesaving, efficient ways of completing tasks and helps people achieve pride in the quality of service they’re providing because they know they’re doing their jobs to the highest standard,” Liezl Foxcroft, General Manager Training of Master Cleaners Training Institute. “That’s part of running a CrestClean franchise. We believe the path to a successful career is paved with skills to be learnt along the way.”
“For a company like CrestClean, having trained personnel is a point of difference and, on many occasions, it’s the deciding factor for customers.