Life is a stage…
and we’ve been trained
to clean it

Training and Qualifications

Training is the single biggest factor in making a good cleaner, and most New Zealand cleaners get no formal training…

CrestClean is the largest private trainer of cleaning personnel in New Zealand. Each year we host more than 200 training events for our personnel nationwide. We’ve invested in comprehensive training for all personnel which covers cleaning skills and processes, Health and Safety, and hygienic practices. Personnel are upskilled annually and regular auditing is carried out by CrestClean’s Quality Assurance Co-ordinators.

Well-trained cleaners clean better!

No other cleaning company matches our commitment to ongoing training and upskilling. All our personnel undertake formal training programmes including practical cleaning training, proficiency assessments and annual upskilling throughout their CrestClean careers.

Master Cleaners Training Institute

L-master-cleaners-logoThe Master Cleaners Training Institute is a respected training organisation that has delivered internationally recognised programmes including courses accredited by the British Institute of Cleaning Science (BICSc). More than 500 CrestClean cleaners have gained the BICSc Professional Skills Suite Certificate. This course was validated by an NZQA accredited Industry Training Organisation that moderated our course content. Read more about CrestClean’s Industry Training Programme.

Certificate in Commercial Cleaning

Master Cleaners Training Institute has introduced the Certificate in Commercial Cleaning (CCC), specifically designed to meet the NZ cleaning industry needs. A ‘Licence to Clean’, course covers practical cleaning techniques, hygiene and industry specific Health and Safety and Environmental procedures.

Annual Upskilling and Ongoing Assessment

All personnel receive annual upskilling to remain up-to-date with product innovations and the latest advances in our industry. The performance of our personnel is continually assessed by our Regional Master Franchisees and cleaning equipment and chemicals are audited twice yearly to ensure safety and consistent standards of quality.

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Health and Safety Training

Health and Safety training is provided through formal training and skills development modules. Site-specific Health and Safety inductions are undertaken on our customers’ premises. All personnel complete an annual online Health and Safety update.

Fully Trained in Specialist Skills

Hard Floor Care, Carpet Cleaning and Pure Water Window Cleaning are all specialist skills undertaken by fully trained CrestClean personnel. Understanding the safe use of equipment and the nuances of performing these services is essential and our practical training sets the standard for the commercial cleaning industry.

Contractor Pre-qualification

Our workforce is trained to operate under SafeClean®, our Health, Safety and Environmental Management System that meets Contractor Prequalification. All personnel are inducted onto sites and hold Site Safe Passports where required. See www.prequal.co.nz
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Training and Qualifications News

November 2025

Behind the scenes of CrestClean’s biannual vehicle audits

Keeping our nationwide franchise network safe and compliant is a top priority – and vehicle audits play a key role in making that happen. These six-monthly checks are a mandatory part of the franchise agreement, helping ensure teams are safe and vehicles meet all regulations. Franchise Compliance Executive Olivia McArthur

Full Story
November 2025

CrestClean’s training pathways ensure industry-leading cleaning standards for our customers

CrestClean is redefining industry excellence through its commitment to professional training, empowering franchisees with advanced skills that surpass traditional cleaning qualifications. A standout example is its comprehensive Infection Prevention and Control (IPC) programme, specifically developed to bridge the gap between standard NZQA cleaning certifications and the rigorous clinical IPC training

Full Story
November 2025

CrestClean celebrates triple win at Westpac New Zealand Franchise Awards 2025

We had an outstanding weekend at the Westpac New Zealand Franchise Awards, taking home three major awards!    We had an outstanding weekend at the Westpac New Zealand Franchise Awards, taking home three major awards! Being recognised among our franchise industry peers is a proud moment for everyone at CrestClean.

Full Story
October 2025

CrestClean Healthcare raises standard with expert-led infection prevention and control training

We have taken a significant step in strengthening CrestClean Healthcare – our specialist healthcare cleaning division – by welcoming Francie Morgan, an Infection Prevention and Control (IPC) Nurse Consultant. Francie will play a key role in enhancing and overseeing training for healthcare cleaning teams. An IPC Nurse Consultant is a

Full Story
April 2025

Annual conference unites QAs and Trainers for collaboration and growth

CrestClean’s Quality Assurance Co-ordinators recently gathered for their annual conference and for the first time, Trainers were part of the event. The combined conference was a huge success, with everyone thoroughly enjoying the chance to connect, collaborate, and share ideas. Hawke’s Bay QA Charlize Pederson says it was a rare

Full Story

All Training & Qualifications News

  • 100%
    New Zealand owned and locally operated in each region
  • 1996
    CrestClean has been serving happy customers since 1996
  • 732
    franchised business operators in
    New Zealand
  • 2329
    personnel in
    New Zealand alone
  • 6304
    business and education customers in
    New Zealand

Crest Commercial Cleaning Ltd

P O Box 740
Dunedin 9054
New Zealand
Telephone: +64-3-477 1126

Email: service@crestclean.co.nz

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For more information and all enquiries: Call
0800 273 780

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