Life is a stage…
and we’ve been trained
to clean it
Training is the single biggest factor in making a good cleaner, and most New Zealand cleaners get no formal training…
CrestClean is the largest private trainer of cleaning personnel in New Zealand. Each year we host more than 200 training events for our personnel nationwide. We’ve invested in comprehensive training for all personnel which covers cleaning skills and processes, Health and Safety, and hygienic practices. Personnel are upskilled annually and regular auditing is carried out by CrestClean’s Quality Assurance Co-ordinators.
No other cleaning company matches our commitment to ongoing training and upskilling. All our personnel undertake formal training programmes including practical cleaning training, proficiency assessments and annual upskilling throughout their CrestClean careers.
The Master Cleaners Training Institute is a respected training organisation that has delivered internationally recognised programmes including courses accredited by the British Institute of Cleaning Science (BICSc). More than 500 CrestClean cleaners have gained the BICSc Professional Skills Suite Certificate. This course was validated by an NZQA accredited Industry Training Organisation that moderated our course content. Read more about CrestClean’s Industry Training Programme.
Master Cleaners Training Institute has introduced the Certificate in Commercial Cleaning (CCC), specifically designed to meet the NZ cleaning industry needs. A ‘Licence to Clean’, course covers practical cleaning techniques, hygiene and industry specific Health and Safety and Environmental procedures.
All personnel receive annual upskilling to remain up-to-date with product innovations and the latest advances in our industry. The performance of our personnel is continually assessed by our Regional Managers and cleaning equipment and chemicals are audited twice yearly to ensure safety and consistent standards of quality.
Health and Safety training is provided through formal training and skills development modules. Site-specific Health and Safety inductions are undertaken on our customers’ premises. All personnel complete an annual online Health and Safety update.
Hard Floor Care, Carpet Cleaning and Pure Water Window Cleaning are all specialist skills undertaken by fully trained CrestClean personnel. Understanding the safe use of equipment and the nuances of performing these services is essential and our practical training sets the standard for the commercial cleaning industry.
Our workforce is trained to operate under SafeClean®, our Health, Safety and Environmental Management System that meets Contractor Prequalification. All personnel are inducted onto sites and hold Site Safe Passports where required. See www.prequal.co.nz
When Viky and Nileshna ‘Nilly’ Narayan moved to New Zealand from Fiji in 2000, they were starting a new chapter for their family. Viky was working as an accountant for large organisations, while Nilly was gaining experience through various contract roles and completing her Business Studies qualification. They both had
Full Story
When the final school bell rings and students head off for the holidays, classrooms may fall quiet, but for CrestClean teams, it’s one of the busiest times of the year. The school holidays provide an important window to complete detailed term cleans, giving classrooms and shared spaces the extra attention
Full Story
We’ve wrapped up another round of Regional Team Meetings, with CrestClean CEO Grant McLauchlan and General Manager Sam Lewis travelling across the country to catch up with franchise owners and support staff in every region. At each meeting, Grant and Sam discussed the opportunities and challenges ahead and shared a
Full Story
When sisters Jeny, Biak and Alice left Myanmar and moved to New Zealand in 2023, they were looking forward to a fresh start in Nelson and the opportunity to build a future together. Just three years on, they’ve taken a big step forward, becoming CrestClean franchise owners and are already
Full Story
One of the biggest reasons CrestClean delivers such consistently high standards comes down to the fact that our franchisees are owner-operators. They’re not just turning up to do a job, they’re running their own business, and every result has their name on it. That ownership shapes how they approach their
Full Story
CrestClean CEO Grant McLauchlan presents South Auckland Master Franchisees Viky and Nileshna Narayan with their 20-Year Long Service award. When Viky and Nileshna ‘Nilly’ Narayan moved to New Zealand from Fiji in 2000, they were starting a new chapter for their ...
Nelson cleaning teams join Induction Trainer Karl Parker for a term clean training session. When the final school bell rings and students head off for the holidays, classrooms may fall quiet, but for CrestClean teams, it’s one of the busiest times of the ...
CrestClean’s annual Regional Team Meetings brought franchisees together across the country to share updates and celebrate achievements. We’ve wrapped up another round of Regional Team Meetings, with CrestClean CEO Grant McLauchlan and General Manager Sam Lewis ...
Nelson franchise owners Biak Hlei Par, Jeny Hniang and Alice Par are new to CrestClean and already proving to be a strong team. When sisters Jeny, Biak and Alice left Myanmar and moved to New Zealand in 2023, they were looking forward to a fresh start in Nelson and ...
Christchurch franchise owner Kumaran Nair has owned his own business for 10 years. One of the biggest reasons CrestClean delivers such consistently high standards comes down to the fact that our franchisees are owner-operators. They’re not just turning up to do a ...
Queenstown franchise owners Ronald Prasad and Samantha Prakash say CrestClean has given them the flexibility to enjoy more time with their daughter, Royalin. Micheal Kim and Grace Choi have owned a successful CrestClean franchise in Christchurch for 15 ...
Cleaning of doctors’ surgeries, medical centres, and healthcare practitioners require stringent hygiene procedures, as well as the ability to maintain strong customer communications. CrestClean has learned the particularities of providing effective cleaning for the healthcare sector through years of experience. CrestClean’s management systems are designed to ensure that our customer relationships are efficient, satisfying and enduring. We follow fully documented Quality Assurance Protocols. A formal customer feedback protocol ensures that our high service levels are maintained. We foster long-term relationships with our customers and our personnel. 
With office cleaning, our aim is to create Healthy Clean Workplace environments for an organisation’s customers and staff. Having a clean and hygienic office is the simplest way to improve your workplace environment. It’s not an easy task: Staff eat at desks, they leave food in the fridge and they put their grubby hands everywhere, contaminating touch points. It is estimated that 80% of infections are transmitted by touch. ‘Activity Based Working’ and ‘Hot Desking’ adds to the hygiene dilemma, as do sharing computer mice and telephones. Employers have a statutory requirement to provide clean and hygienic workplaces. A dirty workplace is often cited as a reason why staff leave. 
CrestClean teams stand behind New Zealand industry. From large multi-national food processors to local engineering workshops, CrestClean teams will keep you clean and hygienic behind the scenes. Industrial cleaning and factory cleaning is all about compliance. Since 1996 Crest Commercial Cleaning Ltd has developed industry leading systems, procedures and management to ensure that our service meets and exceeds our customers’ compliances for Health and Safety, Environment, Training and Security. CrestClean provides a consistent standard of service from the same cleaning team on-site, with no personnel changes happening all the time. 
CrestClean understands school cleaning. We have been school cleaners since 1996; nowadays we are a major provider of school cleaning services with over 600 school customers, including primary, intermediate and secondary schools throughout New Zealand. “Consistency” is the word that sums up what we believe schools would like most from their cleaning provider. We are talking about a consistent level of cleaning, a consistent level of account management and term cleans performed consistently to the required standard on time. CrestClean has worked hard to develop school cleaning systems and we have established a good reputation as reliable school cleaners. 
Presentation is everything in a retail or high foot traffic environment. Gleaming windows, shining floors and beautifully presented product are all part of attracting people into your space. Customers walk in with dirt and debris off the street…they also bring coughs, colds and the flu; potentially contaminating your environment. Cross contamination is now recognised as a leading cause of workplace sickness, and it is largely unseen. Germs pass from customer to staff, staff to staff, and next thing you have absenteeism. CrestClean utilises colour-coded microfibre cloths to clean hygienically, and hi-tech microfibre mops to clean floors expertly.