Customer Care Featured

Whenever Tauranga Regional Manager Jan Lichtwark welcomes two or more new franchisees into the region, he brings them together for a ‘Best Practice’ meeting. These sessions give new teams a valuable insight into how CrestClean operates as part of a larger franchise system and help them feel supported as they begin their business journey. Alongside

Ashmita Singh and Sumeet Kishore have been cleaning Arowhenua Māori School since February, and in that short time they’ve become much more than just the school cleaning team. Friendly, hardworking and always willing to help, Ashmita and Sumeet have built strong relationships with staff and become a valued part of the school community. As the

For the past seven years, Nelson franchise owner Karl Parker has gone from strength to strength. Alongside recently celebrating his long service milestone, Karl has also taken on the challenge of becoming the lead communications contact at Nelson Girls’ High School. Karl is no stranger to stepping up to help others. As an induction trainer,

One of the biggest reasons CrestClean delivers such consistently high standards comes down to the fact that our franchisees are owner-operators. They’re not just turning up to do a job, they’re running their own business, and every result has their name on it. That ownership shapes how they approach their work. Because it’s their own

Principals from across the Western Bay of Plenty came together last month for their termly connection day. Connection days give school leaders a valuable chance to come together for open, honest conversations about what’s happening in schools right now. They also provide time for professional learning, Ministry of Education updates, and important discussions that help

Neverland Studios is one of Auckland’s most iconic dance schools, offering high-quality training across six dance genres. Since opening in 1992, it has supported thousands of dancers across the region and built a strong community around its programmes. Today, Neverland Studios operates from two branches, one on Auckland’s North Shore and another in Pakuranga, East

Toilet paper – we all need it. And with the help of Mid and South Canterbury Regional Manager Rob Glenie, you can get some and support a great cause at the same time! Rob recently received a call from Ashburton’s local radio station, Hokonui. Breakfast Ashburton show host Luke Howden had a fun and unusual

When Moses and Maca Ramanaitanga started their CrestClean franchise in September 2024, Huanui College was their very first customer. In the short time since, the Whangārei couple have built a strong reputation as a reliable and friendly cleaning team. For Moses and Maca, keeping busy is simply part of life. The couple moved to New

CrestClean is more than a cleaning company – it’s a community of over 2,300 people from 59 different nationalities. That diversity brings great strength… and big responsibility. The cleaning industry has unfortunately seen its share of rogue operators who exploit people striving for a better life. At CrestClean, ethics aren’t just about ticking boxes they’re

Sheik and Farzana Saheb have been CrestClean franchise owners for almost 19 years, and for the past ten, they’ve cared for Panama Road School in Auckland. Since then, the school has almost doubled in size, growing from 180 students to 340. Through all that change, Sheik and Farzana have been a steady, friendly presence at

Cleanliness is often taken for granted, but its impact on our economy, our health, and our everyday lives is anything but invisible. Every day, the cleaning industry quietly supports essential sectors such as healthcare, education, tourism, hospitality, and retail, keeping workplaces and public spaces safe and clean. In 2023, New Zealand’s cleaning industry contributed around

CrestClean is proud to support the Disabled Surfers Association of New Zealand (DSANZ) as they bring Have A Go Day to the Bay of Plenty for the very first time. This special day is all about giving people with disabilities the chance to hit the ocean and experience the pure joy of surfing – no