Customer Care Featured

She’s long admired CrestClean from afar – but now Gina Holland is rapt to be part of the close-knit Christchurch team. In her previous job as South Island Sales Manager for Waiwhetu Distributors, Gina got an insight into the CrestClean business model – and she liked what she saw. So when the role of Christchurch

When CrestClean caretaker Manjinder Sandhu needs to know what his next task should be it’s his smartphone that he turns to. For an innovative app not only displays a live list of current jobs that need his attention, it’s totally changed the way he works at Auckland’s Summerland Primary School. It means Manjinder can get

They’ve been in the business less than six months – but that’s not stopped a family franchise picking up glowing accolades for their work. Izack Ahmed and his dad Ahimad Nur were praised for the thoroughness of the cleaning after staff and pupils returned to Nelson Park Primary School for the start of a new

When Robert Glenie popped in to an early childhood centre he was impressed by what he saw – and he knew the bar was set high for the standard of cleaning required. The six-year-old building at Methven is still in pristine condition and staff at Leap Ahead Preschool are not only passionate about their work,

His hard work and dedication to the job have been praised by managers at one of the biggest snack food manufacturers in New Zealand. When Anand Achari took on the job of cleaning toilets at Bluebird he knew it would be challenging work. The busy production facility’s bathroom areas were showing their age and the

When a principal was asked if she would present a Certificate of Long Service to her school cleaner she didn’t have to think twice. Carol Abley says nothing is too much for Daniel Park and he goes out of his way to make sure everything is kept to a high standard at Stanmore Bay School

CrestClean’s Dunedin teams sprang into action to help get customers up and running again following severe flooding. Dunedin Regional Manager Tony Kramers quickly mobilised CrestClean personnel after being called in when flash floods hit the region last weekend. A day of heavy rainfall across Canterbury and Otago saw river levels rise, sending a torrent of

Going the extra mile for her customers is something Michelle Lockhart prides herself in. She loves working at Motueka South School where she and her husband Ross share the cleaning duties on Monday to Friday each week. So the Nelson franchisee didn’t have to think twice about donning her CrestClean uniform on a Saturday to

Making sure kids have a clean and hygienic place to play is paramount for Alex Lopez. As a dad himself, the CrestClean franchisee loves his job looking after two kindergartens in the Tauranga area where he sets the bar high in terms of cleanliness. And his work ethic and attention to detail have won the

When Tauranga’s Regional Manager was contacted by a local charity his subsequent visit to quote for the job had a totally unexpected outcome for everyone. After hearing how Homes of Hope offers a lifeline to children who have suffered abuse or trauma, Jan Lichtwark knew straight away he wanted to do something to help. Jan,

CrestClean’s Property Care team at Rotorua Girls’ High School are a class act, says Principal Ally Gibbons. From the day Hemant Kumar and Rajni Chand took over caretaking duties the difference was remarkable, she says. “The first day they were here as early as I was and the place was spotlessly clean.” Ally said nothing

Cleaning firms touting for business are regularly given the brush-off at Auckland company RFD Limited. Hardly surprising as CrestClean franchisee Kamal Singh has been doing a sterling job at the Marine safety equipment firm for the past 15 years. Tanya Eyre, who looks after purchasing, says they are delighted with the cleaning services carried out