Customer Care Featured

A unique musical treat was on the cards for two CrestClean franchisees when they popped into an Auckland school to hand out competition prizes. Shiva and Shartika Naicker had arrived at Baverstock Oaks School laden with pizza for Crest’s Cleanest Classroom Award winners. But the youngsters had a big surprise instore for their cleaners. The

Right place, right time proved a win-win situation for everyone and solved an ongoing cleaning headache for a top car dealership. Chris Churchward, Dealer Principal, Autoworld Timaru, was at his wits end trying to find a permanent way of keeping the showroom floor in pristine condition. Gleaming new vehicles from, VW, Kia, and Nissan needed

CrestClean newbies Ashwin and Rownel Chandra have set the bar high in the short time they’ve been small business owners. The switched-on husband and wife franchisees embraced their training with open arms and soon made a big impression with their attitude and commitment to the job, says CrestClean’s Auckland West Regional Manager Caroline Wedding. Caroline

CrestClean’s Yasa Panagoda made sure plenty of “mud” was left behind when he visited two Christchurch schools on their special day. Yasa, Christchurch North Regional Manager, turned up laden with a large chocolate mud cake to help celebrate St Patrick’s Day – and his surprise sweet treat hit the mark with school staff. First on

Auckland’s Mayor has played a key role in CrestClean’s tribute to school staff who helped pave the way to the company gaining Environmental Choice accreditation. Phil Goff presented a Certificate of Appreciation to Leyette Callister, Principal of Howick Primary School. An Environmental Choice assessor visited the school to monitor a CrestClean franchisee at work as

Money is often said to be one of the main reasons why couples squabble. So when a surprise $50 prize arrived at Randeep and Kiran Singh’s Timaru home it was hardly surprising a light-hearted tussle over who got to keep the cash broke out. A tug-of-war over the crisp $50 note was finally resolved when

The boss of a large international pharmaceutical company has paid tribute to the dedication of the Crest team that has been working at the South Auckland plant for more than a decade. Dr Doug Cleverly, Argenta’s Managing Director and founder, said he’d seen numerous contractors in different service industries used by Argenta “come and go”

Meet two high-flying franchisees who’ve shown how determination and hard work can reap rich rewards in more ways than one. Dan and Madhu Pariachi’s CrestClean business is booming and they’ve now been able to purchase a place of their own – something that just a couple of years ago would have seemed unimaginable. It could

Kind-hearted CrestClean team members happily rose to the occasion when the heavens opened and a school’s community event was lashed by driving rain. It was a frantic day of constant mopping up and cleaning for franchisee Ram Kumar and his willing workers – but it was also a day that brought his team the satisfaction

When franchisee Raj Anand spotted a box of chocolates in a classroom he was cleaning he was more than a bit puzzled. But as he looked up at the classroom’s whiteboard it all became clear … and the six large words in front of him said it all, bringing a big smile to his face.

The bar has been raised to ensure CrestClean’s high quality of service is maintained throughout the country. Over the past two years the company has formalised Quality Assurance Co-ordinator positions around New Zealand. The roles are important positions in the company, says Philip Wilson, CrestClean’s Wellington Quality Assurance Co-ordinator. “They are responsible for ensuring quality

Toll Global’s Donna Powell has nothing but praise for CrestClean’s Ashok and Kamni Kumar. Recalling the day the South Auckland freight forwarding company got flooded, she said Ashok and Kamni’s quick thinking had undoubtedly prevented a financial disaster. The franchisees not only alerted staff and helped move office equipment, they happily stayed on for several