CrestClean
Auckland South

Yes. We assess your premises and discuss how each area is used before recommending a cleaning plan. You’ll receive a clear Schedule of Duties outlining what will be cleaned, how often it will be completed and the agreed service times.

Our professionally trained cleaning teams follow standardised cleaning systems, strict hygiene protocols and an agreed Schedule of Duties to deliver consistent, hygienic outcomes at every service. Supported by the latest equipment, regular quality audits and oversight from your local Regional Manager, this comprehensive approach is what we call The CrestClean Standard.

Yes. Health and Safety training is compulsory for all CrestClean franchisees and their employees, and no one is permitted to work on a customer site without first completing their induction. CrestClean personnel follow Safe Systems of Work for the tasks they perform. Any hazards or site-specific safety requirements are reviewed as part of setting up your cleaning service.

Let us know, and we’ll work to resolve the issue promptly. Your local Regional Manager is responsible for overseeing the quality and reliability of your service and will ensure any concerns are followed up.

All CrestClean personnel are security vetted, wear uniforms and carry photo identification. Site access requirements, alarm procedures, keys and restricted areas are discussed and documented before the service begins.

Wherever possible, your premises will be looked after by the same owner-operated cleaning team. This provides greater consistency, helps the team become familiar with your site and gives them a personal interest in maintaining high standards.

Yes, depending on the area and its requirements. Restricted, sensitive or specialist areas are identified during the site assessment so that appropriate access, training, safety procedures and cleaning methods can be agreed before work begins.