Customer Care

When he heard about the opportunities Crest was offering, Hardeep Singh didn’t have to think twice. As a grocery manager at a Wellington Countdown store, Hardeep had a vision that one day he’d be working for himself and owning his own business. By chance he discovered his dream could be realised sooner than he thought

Kids who were a class act in keeping their school surroundings spic and span had a sizzling surprise when CrestClean’s Leo Lee dropped in. Leo arrived laden with boxes of pizza as a reward for the diligent youngsters at South Hornby School. “The pizza certainly went down a treat,” said Kiri James, Crest’s Christchurch South

The bar has been raised to ensure CrestClean’s high quality of service is maintained throughout the country. Over the past two years the company has formalised Quality Assurance Co-ordinator positions around New Zealand. The roles are important positions in the company, says Philip Wilson, CrestClean’s Wellington Quality Assurance Co-ordinator. “They are responsible for ensuring quality

CrestClean’s newly-launched school posters in Te Reo Maori are proving a runaway hit with kids and teachers. So popular in fact that just weeks after being unveiled at the Te Akatea New Zealand Maori Principals’ Association Conference in Rotorua, demand for the colourful A3-sized posters has seen CrestClean ordering a second print run. And the

It was three cheers for CrestClean after school children were rewarded for keeping their surroundings spic and span. And these competitive pupils went the extra mile to be shining examples of tidiness by landing the Cleanest Classroom Award. The Room 23 pupils aimed to be the best after having seen the great prizes some of

CrestClean has been hailed the “perfect” fit for an environmentally-conscious school looking to save energy. Timaru’s Bluestone School recently replaced all the old lights and replaced them with the latest LED energy savers. And in another green move, it also installed solar panels. School Principal Ian Poulter was open to innovation that would make savings,

Toll Global’s Donna Powell has nothing but praise for CrestClean’s Ashok and Kamni Kumar. Recalling the day the South Auckland freight forwarding company got flooded, she said Ashok and Kamni’s quick thinking had undoubtedly prevented a financial disaster. The franchisees not only alerted staff and helped move office equipment, they happily stayed on for several

CrestClean’s Jay Gounder and Milvin Rani are classroom superstars in more ways than one. Students at Hastings Christian School took a real shine to the duo when they were asked along to speak about their Hindu faith. Keeping a bunch of teenage students captivated for a whole hour can challenge even the most experienced teacher.

Franchisees Helen and Greg Caingcoy are a true class act. Their hard work at Belmont School has been praised by the Principal Robin Thomson, who said the couple were seen as an integral part of the close-knit school. “Helen and Greg do a great job. We at the school don’t just see them as the

. For Keshwan there’s nothing better than happy clients. His dedication to his work has been praised by CrestClean’s Wellington Regional Manager Richard Brodie. “Keshwan and his team do a great job cleaning. Their standards are always very high and he’s a pleasure to deal with. “He has very good relationships with his clients and

Mihir Desai’s high standard of work has not gone unnoticed – and he’s been singled out for going the extra mile. The popular franchisee enjoys his work at Upper Hutt’s Totara Park School and takes pride in his duties, applying the same attention to detail and work ethic to his other clients. Philip Wilson, Wellington

A strong relationship with customers has been one of Rakesh Bhan’s keys to running a successful business. “It takes time to build relationships with customers. I always communicate with them. That is one of the keys to running a successful business.” The longest-serving Tauranga franchisee, who looks after 19 contracts, will celebrate 10 years in