Customer Care Featured

The boss of a large international pharmaceutical company has paid tribute to the dedication of the Crest team that has been working at the South Auckland plant for more than a decade. Dr Doug Cleverly, Argenta’s Managing Director and founder, said he’d seen numerous contractors in different service industries used by Argenta “come and go”

Meet two high-flying franchisees who’ve shown how determination and hard work can reap rich rewards in more ways than one. Dan and Madhu Pariachi’s CrestClean business is booming and they’ve now been able to purchase a place of their own – something that just a couple of years ago would have seemed unimaginable. It could

Kind-hearted CrestClean team members happily rose to the occasion when the heavens opened and a school’s community event was lashed by driving rain. It was a frantic day of constant mopping up and cleaning for franchisee Ram Kumar and his willing workers – but it was also a day that brought his team the satisfaction

When franchisee Raj Anand spotted a box of chocolates in a classroom he was cleaning he was more than a bit puzzled. But as he looked up at the classroom’s whiteboard it all became clear … and the six large words in front of him said it all, bringing a big smile to his face.

The bar has been raised to ensure CrestClean’s high quality of service is maintained throughout the country. Over the past two years the company has formalised Quality Assurance Co-ordinator positions around New Zealand. The roles are important positions in the company, says Philip Wilson, CrestClean’s Wellington Quality Assurance Co-ordinator. “They are responsible for ensuring quality

Toll Global’s Donna Powell has nothing but praise for CrestClean’s Ashok and Kamni Kumar. Recalling the day the South Auckland freight forwarding company got flooded, she said Ashok and Kamni’s quick thinking had undoubtedly prevented a financial disaster. The franchisees not only alerted staff and helped move office equipment, they happily stayed on for several

CrestClean’s Jay Gounder and Milvin Rani are classroom superstars in more ways than one. Students at Hastings Christian School took a real shine to the duo when they were asked along to speak about their Hindu faith. Keeping a bunch of teenage students captivated for a whole hour can challenge even the most experienced teacher.

Mihir Desai’s high standard of work has not gone unnoticed – and he’s been singled out for going the extra mile. The popular franchisee enjoys his work at Upper Hutt’s Totara Park School and takes pride in his duties, applying the same attention to detail and work ethic to his other clients. Philip Wilson, Wellington

Sandeep Singh has been with Crest for nearly three years and she has the only female run franchise in the Waikato. “People said Crest is a good business to be part of and they were right – it is,” she says. “I was looking for a job that I could do on my own and

CrestClean has just celebrated their first anniversary of cleaning all 63 BestStart Centres in the South Island with very happy clients. BestStart is New Zealand’s largest private provider of early childhood education, with nurseries, preschools, kindergartens, Montessori and childcare facilities from Kaitaia to Invercargill. As the umbrella organisation for over 240 different childcare centres operating

Jason Cheng is CrestClean’s new Operations Co-ordinator for Bay of Plenty and Waikato regions, which includes Hamilton, Tauranga, Rotorua, Taupo and Whakatane. This role requires Jason to undertake quality audits, assist with implementing new contracts and be a guiding force for franchisees new to the business. CrestClean has similar co-ordinators in Auckland, Hawkes Bay, Wellington