Customer Care Featured

Since joining CrestClean, Joby Joseph has grown his business fivefold – but he still finds plenty of time for his young family. The father of two says running his own company has brought a strong feeling of independence. “I like the flexibility of the hours and I can adjust the timing of when I work

  CrestClean newcomers Joanne He and Terry Zhang have landed a major award in their first year of joining the company. The couple have won the title of Franchisee of the Year for Christchurch South. Their Regional Manager Gina Holland says Joanne and Terry have had an outstanding year. “They keep in touch with their

Everything came under close scrutiny during an audit of CrestClean’s vehicle fleet operating in the Tauranga region. Dozens of vans and cars were inspected in the wide-ranging checks, which also covered equipment and materials used by the franchised owner-operators.  Franchisees’ vehicles are required to be audited every six months to ensure they meet compliance guidelines

When kids turn up to school without shoes it tugs at his heartstrings and in his mind’s eye he pictures his own upbringing in Fiji. As the school’s property caretaker, Puti Apati is a popular figure and he gets to know most of the children attending Kelston Intermediate School. But it’s the kids from homes

Easter arrived early for these delighted children who received chocolate eggs from CrestClean as a reward for their tidiness. The St Patrick’s School youngsters went into a frenzy after learning they’d won CrestClean’s Cleanest Classroom competition. The competition is run at many of the 474 schools around the country that are cleaned by CrestClean business

The high standard of work carried out by CrestClean at Hospice West Auckland received a special mention during an official Government audit. “It went really well and the auditor was especially impressed with how clean the premises are and how tidy the cleaners’ workspace was,” says Amanda Zinsli, the hospice’s Quality and Clinical Projects Manager.

Doing the best job for his customers is something he takes pride in so when they give great feedback he couldn’t be happier. “Building that customer relationship is very important and if you constantly do good work people will appreciate it,” says CrestClean’s Dorsamy (Samy) Goundar. At Pact Group, where Samy has been working for

These kids look so pleased with themselves after scoring a pizza lunch for being so tidy. The Hastings Christian School youngsters were rewarded with the tasty treat for winning CrestClean’s Cleanest Classroom Award. The competition is run at many of the 474 schools that are cleaned by CrestClean franchisees. The classroom that is kept the

When Cornerstone School announced plans for a fundraiser CrestClean’s Aznayne Ali and Angeline Sahayam didn’t have to think twice about offering to help out. Angeline says they like nothing better than being involved in the school community – but their commitment often goes far beyond just looking after the cleaning. On the day of the

Nothing is ever too much trouble for Sunny Singh at Auckland’s Anchorage Park Primary School, says delighted principal Belinda Johnston. Belinda has been singing the praises of the hardworking CrestClean business owner. “Sunny is always positive and caring, his presentation is smart and his team are polite. They are just good people,” she says. Linda

CrestClean couple Dominik Drahoninsky and Barbora Opavova, who saved the life of a baby bird that was stuck in a drain, have been officially thanked by company boss Grant McLauchlan. A heart-warming video of the rescue at Hobsonville Point Secondary School captivated viewers throughout the country when it was featured on TV3 programme The Project.

Living in Nelson has ticked all boxes for CrestClean business owner Thomas Wanke who says the city offers the perfect lifestyle and the locals are friendly and welcoming. Thomas and his wife Christine are originally from Germany and have been living in New Zealand for the past seven years. When the couple emigrated it ended