Whakatāne Contact Details
To discuss your workplace cleaning needs, please contact CrestClean’s Regional Manager Jan Lichtwark directly using the following details.
Regional Manager: Jan Lichtwark
- Address: 62 Girven Rd, Arataki,
- Mt Maunganui 3116
- Email Regional Manager
- Phone: 0800 273 780
- Mobile: 021 300 452
- Landline: 07 578 3890
- Connect with LinkedIn
“I love to empower people and show them the benefits of choosing CrestClean and how we can make their working lives hygienic and healthy.”
Jan Lichtwark
Areas we service in Whakatāne:
Edgecumbe, Whakatāne, Ōhope
Commercial Cleaning Services
A healthy, clean and safe workplace is every business owner’s want and need. CrestClean teams are owners in their business. You’ll find CrestClean people professional, well trained, stable and reliable, with a passion for perfection in cleaning.
Healthcare
Offices
Manufacturing
Education
Retail
Contract Commercial Cleaning
Get dependable contract cleaning from a local CrestClean team, supported by a dedicated Regional Manager and a clear Schedule of Duties tailored to your premises.
Healthcare Cleaning
CrestClean Healthcare provides specialist cleaning for New Zealand medical and clinical environments, using our HealthClean® system to deliver consistent, hygienic outcomes for hospitals, surgeries, and clinics.
Carpet & Upholstery Cleaning
Our trained Carpet Care specialists use professional hot water extraction equipment and proven stain removal techniques to improve workplace hygiene and extend the life of carpets and upholstery.
Hard Floor Cleaning and Maintenance
Bring tired hard floors back to life with trained CrestClean specialists, advanced polishing technology, and professional products that restore shine and help protect your surfaces.
Commercial Window Cleaning
Our Pure Water Window Cleaning service safely cleans buildings up to four storeys high using carbon fibre poles, without chemicals, ladders, lifting platforms, or unnecessary disruption.
Hygiene Consumables and Services
Through our trusted partners, we supply consumables, hygiene solutions, rental equipment, delivery services, and hassle-free installation of hand towel and soap dispensers for your premises.
Sanitising Service
Our two-step sanitising service cleans high-touch surfaces to remove soil and biofilm before applying sanitiser, improving workplace hygiene at daily, weekly, or agreed service frequencies.
Property Caretaking
Crest PropertyCare provides reliable exterior maintenance for businesses and organisations, helping keep premises, exterior areas, and grounds tidy, presentable, and well maintained throughout the year.
Trusted by over 6,600 customers across New Zealand
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Why choose CrestClean?
About Jan Lichtwark,
Whakatāne Regional Manager
Whakatāne Regional Manager Jan Lichtwark focuses on customer service and satisfaction. He is excited about the growth that Whakatāne is experiencing and the opportunity to expand the suite of services offered in the region by CrestClean.
Having strong compliance standards helps us achieve the highest standards of service delivered by well-trained cleaning teams.
Jan loves to empower people and show them the benefits of choosing CrestClean and how we can make their working lives hygienic and healthy.
CrestClean Whakatāne is a Proud Member of:
Standards & Compliances
We use the ‘5 Pillars’ to communicate our standards and compliances to our customers and the marketplace.
Training and Skills Development
Our cleaning teams are professionally trained by the Master Cleaners Training Institute, specialising in industry-specific training and regular upskilling in cleaning procedures and Health and Safety protocols. All personnel receive practical cleaning training, proficiency assessments, and annual skills development to ensure our customers receive a quality cleaning service.
Health & Safety
Our cleaning teams follow CrestClean’s SafeClean® Health, Safety and Environmental Management System, designed to minimise workplace risks and support safe systems of work on every site. All personnel receive site-specific inductions, Health and Safety training, and regular upskilling to help protect our customers, their staff, and the public.
Environment & Sustainability
Our cleaning services are delivered with a strong focus on environmental responsibility and sustainable practices. CrestClean’s Toitū Enviromark Diamond certification supports continuous improvement across our systems, products, training, and waste management, helping ensure our customers receive a quality cleaning service with reduced environmental impact.
Security Vetting and Insurance
Our personnel undergo comprehensive screening and security vetting before entering customer premises, giving customers confidence in the honesty and integrity of the people cleaning their site. CrestClean teams work in uniform, carry identification, and are supported by robust insurance cover for added peace of mind.
Customer Care
Our customer care reflects a commitment to surpassing expectations through reliable service, proactive account management, and quality assurance. CrestClean’s owner-operator teams are supported by local Regional Managers and our QualityClean programme, ensuring customers receive consistent communication, professional service, and high standards of cleaning.
CrestClean brings healthcare-accredited cleaning services to aged care sector
As New Zealand’s aged care sector continues to evolve, CrestClean is strengthening its support for retirement villages and aged care providers with specialised healthcare-accredited cleaning services. CEO Grant McLauchlan was joined by Liezl Foxcroft and Kyle Cooke, CrestClean’s new GM of Sales & Growth, at the Retirement Villages Association (RVA) Conference this week. Over three…
CrestClean passes Toitū Enviromark Diamond audit for third consecutive year
CrestClean has once again passed its Toitū Enviromark Diamond audit, marking the third year in a row we’ve achieved New Zealand’s highest level of environmental certification. This year’s result is especially pleasing, with zero corrective actions raised during the audit. The results highlight CrestClean’s robust Health, Safety and Environmental Management System (HSEMS) and commitment to…
CrestClean’s Regional Team Meetings leave franchisees energised for year ahead
We’ve wrapped up another round of Regional Team Meetings, with CrestClean CEO Grant McLauchlan and General Manager Sam Lewis travelling across the country to catch up with franchise owners and support staff in every region. At each meeting, Grant and Sam discussed the opportunities and challenges ahead and shared a positive outlook for the future.…
CrestClean connects with healthcare professionals at GPCME 2026
Tauranga/Whakatane Regional Manager Jan Lichtwark and Rotorua/Taupō Regional Manager Kelsey Gibson are in Rotorua for the next few days attending the General Practice Conference and Medical Exhibition (GPCME), one of New Zealand’s largest and most influential gatherings for primary healthcare professionals. Held at the Energy Events Centre from 12–14 June 2026, GPCME brings together doctors,…
CrestClean franchisees – the independent business owners behind every clean
One of the biggest reasons CrestClean delivers such consistently high standards comes down to the fact that our franchisees are owner-operators. They’re not just turning up to do a job, they’re running their own business, and every result has their name on it. That ownership shapes how they approach their work. Because it’s their own…
CrestClean Services FAQs
Yes. We assess your premises and discuss how each area is used before recommending a cleaning plan. You’ll receive a clear Schedule of Duties outlining what will be cleaned, how often it will be completed and the agreed service times.
All CrestClean personnel are security vetted, wear uniforms and carry photo identification. Site access requirements, alarm procedures, keys and restricted areas are discussed and documented before the service begins.
Our professionally trained cleaning teams follow standardised cleaning systems, strict hygiene protocols and an agreed Schedule of Duties to deliver consistent, hygienic outcomes at every service. Supported by the latest equipment, regular quality audits and oversight from your local Regional Manager, this comprehensive approach is what we call The CrestClean Standard.
Wherever possible, your premises will be looked after by the same owner-operated cleaning team. This provides greater consistency, helps the team become familiar with your site and gives them a personal interest in maintaining high standards.
Let us know, and we’ll work to resolve the issue promptly. Your local Regional Manager is responsible for overseeing the quality and reliability of your service and will ensure any concerns are followed up.
Yes. We assess your premises and you will receive a detailed site-specific Schedule of Duties that sets out exactly which areas are to be cleaned, what tasks are to be completed, and how frequently. If your needs change over time, due to changes in occupancy, operational hours, or site usage – your Regional Manager can adjust the Schedule of Duties accordingly.
A Communication Book can be kept at each site, which site management uses to record daily instructions, requests, complaints or feedback. The cleaning team checks and actions the Communication Book at the start of every visit. For anything more urgent, Regional Managers and on-site personnel carry mobile phones at all times, and CrestClean also operates a national 24/7 0800 Help Desk.
CrestClean Whakatāne Contact Form
Whakatāne News & Media
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Quality a hallmark of success for long-serving CrestClean couple
Doing a great job for their customers has been a hallmark of success for CrestClean couple Stuart and Raylene Price. The Whakatane kiwifruit farmers, who are celebrating 10 years with…
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Business owners drive CrestClean’s success
CrestClean’s Managing Director heaped praise on the company’s local business owners at the annual team meeting in Rotorua. Grant McLauchlan said the company’s turnover has grown by 12.4 percent nationally…
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Cleaning kick-started career with Crest for experienced martial arts guru
Just like the martial arts passion that keeps him fighting fit, his role as a CrestClean Quality Assurance Co-ordinator keeps Woo Sung Lee on his toes. The 41 year…
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Pilot winging over the Bay
The CrestClean Amphibious Microlight has been featured in the Whakatane-based newsaper The Beacon and Bay of Plenty Times. Pilot Derek Holmes spent last weekend flying over Whakatane, Opotiki, Ohope and…
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Awards aplenty at Bay of Plenty team meeting
A number of franchisees were recognised for their hard work and commitment at the Rotorua, Taupo and Whakatane team meeting. Damitha Gamage, Lalith Degambada, Wen Ding Lin and Kim Cheng…
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CrestClean Rides High at Opotiki Rodeo
For 54 years, bronc riders, ropers, barrel racers, and other cowboys have gathered at what’s now being called the “CrestClean Opotiki Rodeo,” thanks to Whakatane franchisees Geoff and Di Price.…
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Experienced Quality Assurance manager appointed
Jason Cheng is CrestClean’s new Operations Co-ordinator for Bay of Plenty and Waikato regions, which includes Hamilton, Tauranga, Rotorua, Taupo and Whakatane. This role requires Jason to undertake quality audits,…
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Beautiful Christmas Party at Lake Rotorua
Rotorua, Taupo and Whakatane CrestClean franchisees and their families gathered together to celebrate the holiday season and the end of a busy, productive year on Saturday the 13th of December.…
29
years as a 100% Kiwi-owned business
6610
business, education and organisation customers
705
locally-owned franchise businesses
2472
personnel across New Zealand