Whakatāne Contact Details
To discuss your workplace cleaning needs, please contact CrestClean’s Regional Manager Jan Lichtwark directly using the following details.
Regional Manager: Jan Lichtwark
- Address: 62 Girven Rd, Arataki,
- Mt Maunganui 3116
- Email Regional Manager
- Phone: 0800 273 780
- Mobile: 021 300 452
- Landline: 07 578 3890
- Connect with LinkedIn
“I love to empower people and show them the benefits of choosing CrestClean and how we can make their working lives hygienic and healthy.”
Jan Lichtwark
Areas we service in Whakatāne:
Edgecumbe, Whakatāne, Ōhope
Commercial Cleaning Services
A healthy, clean and safe workplace is every business owner’s want and need. CrestClean teams are owners in their business. You’ll find CrestClean people professional, well trained, stable and reliable, with a passion for perfection in cleaning.
Healthcare
Offices
Manufacturing
Education
Retail
Contract Commercial Cleaning
Get dependable contract cleaning from a local CrestClean team, supported by a dedicated Regional Manager and a clear Schedule of Duties tailored to your premises.
Healthcare Cleaning
CrestClean Healthcare provides specialist cleaning for New Zealand medical and clinical environments, using our HealthClean® system to deliver consistent, hygienic outcomes for hospitals, surgeries, and clinics.
Carpet & Upholstery Cleaning
Our trained Carpet Care specialists use professional hot water extraction equipment and proven stain removal techniques to improve workplace hygiene and extend the life of carpets and upholstery.
Hard Floor Cleaning and Maintenance
Bring tired hard floors back to life with trained CrestClean specialists, advanced polishing technology, and professional products that restore shine and help protect your surfaces.
Commercial Window Cleaning
Our Pure Water Window Cleaning service safely cleans buildings up to four storeys high using carbon fibre poles, without chemicals, ladders, lifting platforms, or unnecessary disruption.
Hygiene Consumables and Services
Through our trusted partners, we supply consumables, hygiene solutions, rental equipment, delivery services, and hassle-free installation of hand towel and soap dispensers for your premises.
Sanitising Service
Our two-step sanitising service cleans high-touch surfaces to remove soil and biofilm before applying sanitiser, improving workplace hygiene at daily, weekly, or agreed service frequencies.
Property Caretaking
Crest PropertyCare provides reliable exterior maintenance for businesses and organisations, helping keep premises, exterior areas, and grounds tidy, presentable, and well maintained throughout the year.
Trusted by over 6,600 customers across New Zealand
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Why choose CrestClean?
About Jan Lichtwark,
Whakatāne Regional Manager
Whakatāne Regional Manager Jan Lichtwark focuses on customer service and satisfaction. He is excited about the growth that Whakatāne is experiencing and the opportunity to expand the suite of services offered in the region by CrestClean.
Having strong compliance standards helps us achieve the highest standards of service delivered by well-trained cleaning teams.
Jan loves to empower people and show them the benefits of choosing CrestClean and how we can make their working lives hygienic and healthy.
CrestClean Whakatāne is a Proud Member of:
Standards & Compliances
We use the ‘5 Pillars’ to communicate our standards and compliances to our customers and the marketplace.
Training and Skills Development
Our cleaning teams are professionally trained by the Master Cleaners Training Institute, specialising in industry-specific training and regular upskilling in cleaning procedures and Health and Safety protocols. All personnel receive practical cleaning training, proficiency assessments, and annual skills development to ensure our customers receive a quality cleaning service.
Health & Safety
Our cleaning teams follow CrestClean’s SafeClean® Health, Safety and Environmental Management System, designed to minimise workplace risks and support safe systems of work on every site. All personnel receive site-specific inductions, Health and Safety training, and regular upskilling to help protect our customers, their staff, and the public.
Environment & Sustainability
Our cleaning services are delivered with a strong focus on environmental responsibility and sustainable practices. CrestClean’s Toitū Enviromark Diamond certification supports continuous improvement across our systems, products, training, and waste management, helping ensure our customers receive a quality cleaning service with reduced environmental impact.
Security Vetting and Insurance
Our personnel undergo comprehensive screening and security vetting before entering customer premises, giving customers confidence in the honesty and integrity of the people cleaning their site. CrestClean teams work in uniform, carry identification, and are supported by robust insurance cover for added peace of mind.
Customer Care
Our customer care reflects a commitment to surpassing expectations through reliable service, proactive account management, and quality assurance. CrestClean’s owner-operator teams are supported by local Regional Managers and our QualityClean programme, ensuring customers receive consistent communication, professional service, and high standards of cleaning.
CrestClean brings healthcare-accredited cleaning services to aged care sector
As New Zealand’s aged care sector continues to evolve, CrestClean is strengthening its support for retirement villages and aged care providers with specialised healthcare-accredited cleaning services. CEO Grant McLauchlan was joined by Liezl Foxcroft and Kyle Cooke, CrestClean’s new GM of Sales & Growth, at the Retirement Villages Association (RVA) Conference this week. Over three…
CrestClean passes Toitū Enviromark Diamond audit for third consecutive year
CrestClean has once again passed its Toitū Enviromark Diamond audit, marking the third year in a row we’ve achieved New Zealand’s highest level of environmental certification. This year’s result is especially pleasing, with zero corrective actions raised during the audit. The results highlight CrestClean’s robust Health, Safety and Environmental Management System (HSEMS) and commitment to…
CrestClean’s Regional Team Meetings leave franchisees energised for year ahead
We’ve wrapped up another round of Regional Team Meetings, with CrestClean CEO Grant McLauchlan and General Manager Sam Lewis travelling across the country to catch up with franchise owners and support staff in every region. At each meeting, Grant and Sam discussed the opportunities and challenges ahead and shared a positive outlook for the future.…
CrestClean connects with healthcare professionals at GPCME 2026
Tauranga/Whakatane Regional Manager Jan Lichtwark and Rotorua/Taupō Regional Manager Kelsey Gibson are in Rotorua for the next few days attending the General Practice Conference and Medical Exhibition (GPCME), one of New Zealand’s largest and most influential gatherings for primary healthcare professionals. Held at the Energy Events Centre from 12–14 June 2026, GPCME brings together doctors,…
CrestClean franchisees – the independent business owners behind every clean
One of the biggest reasons CrestClean delivers such consistently high standards comes down to the fact that our franchisees are owner-operators. They’re not just turning up to do a job, they’re running their own business, and every result has their name on it. That ownership shapes how they approach their work. Because it’s their own…
CrestClean Services FAQs
Yes. We assess your premises and discuss how each area is used before recommending a cleaning plan. You’ll receive a clear Schedule of Duties outlining what will be cleaned, how often it will be completed and the agreed service times.
All CrestClean personnel are security vetted, wear uniforms and carry photo identification. Site access requirements, alarm procedures, keys and restricted areas are discussed and documented before the service begins.
Our professionally trained cleaning teams follow standardised cleaning systems, strict hygiene protocols and an agreed Schedule of Duties to deliver consistent, hygienic outcomes at every service. Supported by the latest equipment, regular quality audits and oversight from your local Regional Manager, this comprehensive approach is what we call The CrestClean Standard.
Wherever possible, your premises will be looked after by the same owner-operated cleaning team. This provides greater consistency, helps the team become familiar with your site and gives them a personal interest in maintaining high standards.
Let us know, and we’ll work to resolve the issue promptly. Your local Regional Manager is responsible for overseeing the quality and reliability of your service and will ensure any concerns are followed up.
Yes. We assess your premises and you will receive a detailed site-specific Schedule of Duties that sets out exactly which areas are to be cleaned, what tasks are to be completed, and how frequently. If your needs change over time, due to changes in occupancy, operational hours, or site usage – your Regional Manager can adjust the Schedule of Duties accordingly.
A Communication Book can be kept at each site, which site management uses to record daily instructions, requests, complaints or feedback. The cleaning team checks and actions the Communication Book at the start of every visit. For anything more urgent, Regional Managers and on-site personnel carry mobile phones at all times, and CrestClean also operates a national 24/7 0800 Help Desk.
CrestClean Whakatāne Contact Form
Whakatāne News & Media
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CrestClean poised for success after record-breaking round of Regional Team Meetings
On Saturday, the 15th and final Regional Team Meeting (RTM) for 2024 concluded in Auckland with over 300 franchise owners in attendance. The RTM tour wrapped up on a positive…
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CrestClean on the road – biannual audits ensure vehicle excellence
CrestClean takes health and safety seriously, and that commitment extends to ensuring all franchisee vehicles meet specific criteria. Health Safety and Wellbeing Leader, Ian Noon, has been diligently conducting audits…
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From special forces to service excellence – Woo-Sung Lee celebrates 10 years with CrestClean
Woo-Sung has had an impressive 10-year journey with CrestClean. He initially joined the company as a franchise owner and was quickly recognised for his commitment to quality, winning Rookie of…
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CrestClean’s ‘top tier’ enhance their skillset with leadership programme
CrestClean is celebrating the completion of the Aspire2 Workplace Communication Programme by all its Regional Master Franchisees. The programme is aimed at enhancing professional capabilities and covers a variety of…
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CrestClean’s prescription for hygiene showcased at GP Conference
Connections were forged and CrestClean’s reputation in the healthcare sector strengthened at this year’s Rotorua General Practice Conference and Medical Exhibition (GPCME). It is the second time CrestClean has attended…
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CrestClean vehicles shine at 2022 audits
CrestClean’s twice-yearly vehicle audits kicked off in the Central North Island last week, and it’s shaping up to be the best year yet, says Health, Safety and Wellbeing Leader Ian…
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Tauranga Master Franchisee gears up to take on Whakatane region
Managing a busy and growing region is like riding a bike for CrestClean Regional Master Franchisee Jan Lichtwark. Over the past decade, Jan has increased the number of teams in…
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Cleaning teams bring reassurance to medical staff at COVID-19 testing centre
Knowing their work is helping to keep medical staff safe means a lot to CrestClean’s Akshay and Naina Kumar. The couple have been cleaning and sanitising Whakatane’s War Memorial Hall…
29
years as a 100% Kiwi-owned business
6610
business, education and organisation customers
705
locally-owned franchise businesses
2472
personnel across New Zealand