Quality Assurance Featured

CrestClean’s in-house training organisation has seen two of its experienced operators rise through the ranks. Joe Singh and Dan Pariachi have been appointed as Assessors for the Master Cleaners Training Institute. The pair are now fully qualified as assessors for franchisees taking the Certificate in Commercial Cleaning. Adam Hodge, CEO of the Master Cleaners Training

Tauranga franchisees got a big tick at the latest twice-yearly audit of their CrestClean vehicles. Jason Cheng, Waikato/Bay of Plenty Quality Assurance Co-ordinator, was impressed at the level of compliance to CrestClean’s Health and Safety requirements. Franchisees’ vehicles are audited regularly to ensure they meet compliance guidelines as part of the company’s Safety and Environmental

CrestClean’s Property Care team at Rotorua Girls’ High School are a class act, says Principal Ally Gibbons. From the day Hemant Kumar and Rajni Chand took over caretaking duties the difference was remarkable, she says. “The first day they were here as early as I was and the place was spotlessly clean.” Ally said nothing

A CrestClean audit of franchisees’ vehicles was the deciding factor when a potential customer drove past and was impressed by what he saw. The man had gone on a Saturday morning drive in search of a coffee shop when he chanced upon the neat line-up of CrestClean cars being inspected at the Wellington audit. A

CrestClean’s green credentials have received a second major endorsement from the country’s official ecolabelling organisation. The company’s five core janitorial chemicals have now been approved by Environmental Choice New Zealand. CrestClean’s latest endorsement was hailed as a “significant” achievement by ECNZ, which praised the company for its sustainable practices. In December CrestClean gained ECNZ accreditation

A high-tech training resource has now been completed and is available 24/7 to ensure CrestClean personnel remain on top of their game. The video series covers all the core tasks franchisees could be asked to carry out in the course of their work. Available across a range of media platforms, including smartphones and tablets, the

Switched-on franchisee Lipson Varghese has won the praises of a senior boss at a national power company. Teresa Richards, Facilities and Fleet Manager, Powerco, is so impressed with the standard of cleaning by the 44-year-old that she says she wishes there were more than one of him! Palmerston North-based Teresa says she’d love to see

Money is often said to be one of the main reasons why couples squabble. So when a surprise $50 prize arrived at Randeep and Kiran Singh’s Timaru home it was hardly surprising a light-hearted tussle over who got to keep the cash broke out. A tug-of-war over the crisp $50 note was finally resolved when

CrestClean has been given Environmental Choice certification for adopting sustainable practices as the company bolsters its standing in the country’s commercial cleaning industry by gaining a prestigious environmental accreditation. Managing Director Grant McLauchlan said being able to display the Environmental Choice Label was further endorsement of Crest’s commitment to its customers, who were already experiencing

The bar has been raised to ensure CrestClean’s high quality of service is maintained throughout the country. Over the past two years the company has formalised Quality Assurance Co-ordinator positions around New Zealand. The roles are important positions in the company, says Philip Wilson, CrestClean’s Wellington Quality Assurance Co-ordinator. “They are responsible for ensuring quality

Jason Cheng is CrestClean’s new Operations Co-ordinator for Bay of Plenty and Waikato regions, which includes Hamilton, Tauranga, Rotorua, Taupo and Whakatane. This role requires Jason to undertake quality audits, assist with implementing new contracts and be a guiding force for franchisees new to the business. CrestClean has similar co-ordinators in Auckland, Hawkes Bay, Wellington