Whangārei Contact Details
To discuss your workplace cleaning needs now, you can contact CrestClean’s Regional Manager Tony Hickling directly using the following details.
Regional Manager: Tony Hickling
- Address: 28 Rathbone Street,
- CBD, Whangārei 0110
- Email Regional Manager
- Phone: 0800 273 780
- Mobile: 027 327 0234
“I like to take a solutions-focused approach, understanding customers’ needs and coming up with strategies for them.”
Tony Hickling
Centres we service in the Whangārei district:
Otaika, Whatitiri, Marsden Point, Kauri, Oakleigh, Onerahi, Parua Bay, Matapouri
Commercial Cleaning Services
A healthy, clean and safe workplace is every business owner’s want and need. CrestClean teams are owners in their business. You’ll find CrestClean people professional, well trained, stable and reliable, with a passion for perfection in cleaning.
Healthcare
Offices
Manufacturing
Education
Retail
Contract Commercial Cleaning
Get dependable contract cleaning from a local CrestClean team, supported by a dedicated Regional Manager and a clear Schedule of Duties tailored to your premises.
Healthcare Cleaning
CrestClean Healthcare provides specialist cleaning for New Zealand medical and clinical environments, using our HealthClean® system to deliver consistent, hygienic outcomes for hospitals, surgeries, and clinics.
Carpet & Upholstery Cleaning
Our trained Carpet Care specialists use professional hot water extraction equipment and proven stain removal techniques to improve workplace hygiene and extend the life of carpets and upholstery.
Hard Floor Cleaning and Maintenance
Bring tired hard floors back to life with trained CrestClean specialists, advanced polishing technology, and professional products that restore shine and help protect your surfaces.
Commercial Window Cleaning
Our Pure Water Window Cleaning service safely cleans buildings up to four storeys high using carbon fibre poles, without chemicals, ladders, lifting platforms, or unnecessary disruption.
Hygiene Consumables and Services
Through our trusted partners, we supply consumables, hygiene solutions, rental equipment, delivery services, and hassle-free installation of hand towel and soap dispensers for your premises.
Sanitising Service
Our two-step sanitising service cleans high-touch surfaces to remove soil and biofilm before applying sanitiser, improving workplace hygiene at daily, weekly, or agreed service frequencies.
Property Caretaking
Crest PropertyCare provides reliable exterior maintenance for businesses and organisations, helping keep premises, exterior areas, and grounds tidy, presentable, and well maintained throughout the year.
Trusted by over 6,600 customers across New Zealand
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Why choose CrestClean?
About Tony Hickling,
Whangārei Regional Manager
Tony has vast experience in the cleaning industry, having previously worked in national sales roles for 3M and Kemsol, where he looked after large customers and distribution partners.
Having grown up in Whangārei, he is committed to supporting the region by building strong customer and franchisee relationships to ensure excellent service delivery.
“I love this business because it gives me the opportunity to help people to achieve their goals of becoming franchisees. Together we provide the best service and solutions for our customers.”
“Cleaning is something that everybody needs to do, it’s always going to be a service that’s required and I find it really interesting too. There’s a lot of hands-on type work, with machinery and new technology that’s involved in the industry as a whole.”
CrestClean Whangārei is a Proud Member of:
Standards & Compliances
We use the ‘5 Pillars’ to communicate our standards and compliances to our customers and the marketplace.
Training and Skills Development
Our cleaning teams are professionally trained by the Master Cleaners Training Institute, specialising in industry-specific training and regular upskilling in cleaning procedures and Health and Safety protocols. All personnel receive practical cleaning training, proficiency assessments, and annual skills development to ensure our customers receive a quality cleaning service.
Health & Safety
Our cleaning teams follow CrestClean’s SafeClean® Health, Safety and Environmental Management System, designed to minimise workplace risks and support safe systems of work on every site. All personnel receive site-specific inductions, Health and Safety training, and regular upskilling to help protect our customers, their staff, and the public.
Environment & Sustainability
Our cleaning services are delivered with a strong focus on environmental responsibility and sustainable practices. CrestClean’s Toitū Enviromark Diamond certification supports continuous improvement across our systems, products, training, and waste management, helping ensure our customers receive a quality cleaning service with reduced environmental impact.
Security Vetting and Insurance
Our personnel undergo comprehensive screening and security vetting before entering customer premises, giving customers confidence in the honesty and integrity of the people cleaning their site. CrestClean teams work in uniform, carry identification, and are supported by robust insurance cover for added peace of mind.
Customer Care
Our customer care reflects a commitment to surpassing expectations through reliable service, proactive account management, and quality assurance. CrestClean’s owner-operator teams are supported by local Regional Managers and our QualityClean programme, ensuring customers receive consistent communication, professional service, and high standards of cleaning.
CrestClean brings healthcare-accredited cleaning services to aged care sector
As New Zealand’s aged care sector continues to evolve, CrestClean is strengthening its support for retirement villages and aged care providers with specialised healthcare-accredited cleaning services. CEO Grant McLauchlan was joined by Liezl Foxcroft and Kyle Cooke, CrestClean’s new GM of Sales & Growth, at the Retirement Villages Association (RVA) Conference this week. Over three…
CrestClean passes Toitū Enviromark Diamond audit for third consecutive year
CrestClean has once again passed its Toitū Enviromark Diamond audit, marking the third year in a row we’ve achieved New Zealand’s highest level of environmental certification. This year’s result is especially pleasing, with zero corrective actions raised during the audit. The results highlight CrestClean’s robust Health, Safety and Environmental Management System (HSEMS) and commitment to…
CrestClean’s Regional Team Meetings leave franchisees energised for year ahead
We’ve wrapped up another round of Regional Team Meetings, with CrestClean CEO Grant McLauchlan and General Manager Sam Lewis travelling across the country to catch up with franchise owners and support staff in every region. At each meeting, Grant and Sam discussed the opportunities and challenges ahead and shared a positive outlook for the future.…
CrestClean franchisees – the independent business owners behind every clean
One of the biggest reasons CrestClean delivers such consistently high standards comes down to the fact that our franchisees are owner-operators. They’re not just turning up to do a job, they’re running their own business, and every result has their name on it. That ownership shapes how they approach their work. Because it’s their own…
From professional hunter to proud franchisee – Kelvin Walker celebrates 10 years with CrestClean
Reaching 10 years as a CrestClean franchise owner is a milestone Kelvin Walker is proud of, but it’s just one chapter in a life filled with adventure and unexpected twists. Before joining CrestClean, Kelvin’s career looked very different. He worked for the New Zealand Forest Service (now the Department of Conservation) as a professional hunter.…
CrestClean Services FAQs
All CrestClean personnel are security vetted, wear uniforms and carry photo identification. Site access requirements, alarm procedures, keys and restricted areas are discussed and documented before the service begins.
Wherever possible, your premises will be looked after by the same owner-operated cleaning team. This provides greater consistency, helps the team become familiar with your site and gives them a personal interest in maintaining high standards.
Our professionally trained cleaning teams follow standardised cleaning systems, strict hygiene protocols and an agreed Schedule of Duties to deliver consistent, hygienic outcomes at every service. Supported by the latest equipment, regular quality audits and oversight from your local Regional Manager, this comprehensive approach is what we call The CrestClean Standard.
Let us know, and we’ll work to resolve the issue promptly. Your local Regional Manager is responsible for overseeing the quality and reliability of your service and will ensure any concerns are followed up.
Yes. We assess your premises and discuss how each area is used before recommending a cleaning plan. You’ll receive a clear Schedule of Duties outlining what will be cleaned, how often it will be completed and the agreed service times.
A Communication Book can be kept at each site, which site management uses to record daily instructions, requests, complaints or feedback. The cleaning team checks and actions the Communication Book at the start of every visit. For anything more urgent, Regional Managers and on-site personnel carry mobile phones at all times, and CrestClean also operates a national 24/7 0800 Help Desk.
Yes. CrestClean offers a full range of additional and specialist services that can be arranged alongside your regular cleaning programme whenever your needs change – simple speak to your Regional Manager and they will organise what is required.
CrestClean Whangārei Contact Form
Whangārei News & Media
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CrestClean brings healthcare-accredited cleaning services to aged care sector
As New Zealand’s aged care sector continues to evolve, CrestClean is strengthening its support for retirement villages and aged care providers with specialised healthcare-accredited cleaning services. CEO Grant McLauchlan was…
-
CrestClean passes Toitū Enviromark Diamond audit for third consecutive year
CrestClean has once again passed its Toitū Enviromark Diamond audit, marking the third year in a row we’ve achieved New Zealand’s highest level of environmental certification. This year’s result is…
-
CrestClean’s Regional Team Meetings leave franchisees energised for year ahead
We’ve wrapped up another round of Regional Team Meetings, with CrestClean CEO Grant McLauchlan and General Manager Sam Lewis travelling across the country to catch up with franchise owners and…
-
CrestClean franchisees – the independent business owners behind every clean
One of the biggest reasons CrestClean delivers such consistently high standards comes down to the fact that our franchisees are owner-operators. They’re not just turning up to do a job,…
-
From professional hunter to proud franchisee – Kelvin Walker celebrates 10 years with CrestClean
Reaching 10 years as a CrestClean franchise owner is a milestone Kelvin Walker is proud of, but it’s just one chapter in a life filled with adventure and unexpected twists.…
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Moses and Maca deliver cleaning excellence at Huanui College
When Moses and Maca Ramanaitanga started their CrestClean franchise in September 2024, Huanui College was their very first customer. In the short time since, the Whangārei couple have built a…
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The CrestClean difference – why our people are our greatest strength
CrestClean is more than a cleaning company – it’s a community of over 2,300 people from 59 different nationalities. That diversity brings great strength… and big responsibility. The cleaning industry…
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Skilled, trained and trusted – the real value of professional cleaning services
Cleanliness is often taken for granted, but its impact on our economy, our health, and our everyday lives is anything but invisible. Every day, the cleaning industry quietly supports essential…
29
years as a 100% Kiwi-owned business
6610
business, education and organisation customers
705
locally-owned franchise businesses
2472
personnel across New Zealand