Rotorua Contact Details
To discuss your workplace cleaning needs now, you can contact CrestClean’s Regional Manager Kelsey Gibson directly using the following details.
Regional Manager: Kelsey Gibson
- Level 1, 1182 Whakaue Street
- Rotorua 3010
- Email Regional Manager
- Phone: 0800 273 780
- Mobile: 021 740 483
“Making time to meet with customers is a priority. I’m looking forward to getting to know them and learning about what we can do for them.”
Kelsey Gibson
Areas we service in Rotorua:
Fairy Springs, Ngongotaha, Rotorua City, Te Ngae
Commercial Cleaning Services
A healthy, clean and safe workplace is every business owner’s want and need. CrestClean teams are owners in their business. You’ll find CrestClean people professional, well trained, stable and reliable, with a passion for perfection in cleaning.
Healthcare
Offices
Manufacturing
Education
Retail
Contract Commercial Cleaning
Get dependable contract cleaning from a local CrestClean team, supported by a dedicated Regional Manager and a clear Schedule of Duties tailored to your premises.
Healthcare Cleaning
CrestClean Healthcare provides specialist cleaning for New Zealand medical and clinical environments, using our HealthClean® system to deliver consistent, hygienic outcomes for hospitals, surgeries, and clinics.
Carpet & Upholstery Cleaning
Our trained Carpet Care specialists use professional hot water extraction equipment and proven stain removal techniques to improve workplace hygiene and extend the life of carpets and upholstery.
Hard Floor Cleaning and Maintenance
Bring tired hard floors back to life with trained CrestClean specialists, advanced polishing technology, and professional products that restore shine and help protect your surfaces.
Commercial Window Cleaning
Our Pure Water Window Cleaning service safely cleans buildings up to four storeys high using carbon fibre poles, without chemicals, ladders, lifting platforms, or unnecessary disruption.
Hygiene Consumables and Services
Through our trusted partners, we supply consumables, hygiene solutions, rental equipment, delivery services, and hassle-free installation of hand towel and soap dispensers for your premises.
Sanitising Service
Our two-step sanitising service cleans high-touch surfaces to remove soil and biofilm before applying sanitiser, improving workplace hygiene at daily, weekly, or agreed service frequencies.
Property Caretaking
Crest PropertyCare provides reliable exterior maintenance for businesses and organisations, helping keep premises, exterior areas, and grounds tidy, presentable, and well maintained throughout the year.
Trusted by over 6,600 customers across New Zealand
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Why choose CrestClean?
About Kelsey Gibson,
Rotorua Regional Manager
Kelsey has a strong background in sales leadership and management, having spent much of her career leading national sales teams and stepping into general management roles. Having worked for a top distributor of cleaning supplies, she has valuable experience in the industry.
Kelsey has a natural skill for building strong, genuine relationships and knows that great service goes beyond just having contracts in place. She believes in truly understanding each business and how CrestClean can best support them.
CrestClean Rotorua is a Proud Member of:
Standards & Compliances
We use the ‘5 Pillars’ to communicate our standards and compliances to our customers and the marketplace.
Training and Skills Development
Our cleaning teams are professionally trained by the Master Cleaners Training Institute, specialising in industry-specific training and regular upskilling in cleaning procedures and Health and Safety protocols. All personnel receive practical cleaning training, proficiency assessments, and annual skills development to ensure our customers receive a quality cleaning service.
Health & Safety
Our cleaning teams follow CrestClean’s SafeClean® Health, Safety and Environmental Management System, designed to minimise workplace risks and support safe systems of work on every site. All personnel receive site-specific inductions, Health and Safety training, and regular upskilling to help protect our customers, their staff, and the public.
Environment & Sustainability
Our cleaning services are delivered with a strong focus on environmental responsibility and sustainable practices. CrestClean’s Toitū Enviromark Diamond certification supports continuous improvement across our systems, products, training, and waste management, helping ensure our customers receive a quality cleaning service with reduced environmental impact.
Security Vetting and Insurance
Our personnel undergo comprehensive screening and security vetting before entering customer premises, giving customers confidence in the honesty and integrity of the people cleaning their site. CrestClean teams work in uniform, carry identification, and are supported by robust insurance cover for added peace of mind.
Customer Care
Our customer care reflects a commitment to surpassing expectations through reliable service, proactive account management, and quality assurance. CrestClean’s owner-operator teams are supported by local Regional Managers and our QualityClean programme, ensuring customers receive consistent communication, professional service, and high standards of cleaning.
CrestClean to join school leaders from around the world at ICP 2026
We’re looking forward to connecting with school leaders from New Zealand and around the world at the International Confederation of Principals’ Convention 2026 (ICP 2026), running from 16–18 September in Auckland. Representing CrestClean at the three-day event will be General Manager – Sam Lewis, GM of Sales & Growth – Kyle Cooke, Christchurch Regional Manager…
CrestClean brings healthcare-accredited cleaning services to aged care sector
As New Zealand’s aged care sector continues to evolve, CrestClean is strengthening its support for retirement villages and aged care providers with specialised healthcare-accredited cleaning services. CEO Grant McLauchlan was joined by Liezl Foxcroft and Kyle Cooke, CrestClean’s new GM of Sales & Growth, at the Retirement Villages Association (RVA) Conference this week. Over three…
Otonga Road Primary School students rise to Cleanest Classroom challenge
A little friendly competition brought plenty of pride to Otonga Road Primary School in Rotorua last term. The Cleanest Classroom Competition was embraced by Year 2 teacher Amanda Jeffery, who wanted to encourage students to take pride in their learning spaces. There to support Amanda were Rotorua franchise owners Baljeet Singh and Sharanpreet Kaur, along…
Ballance Reporoa recognises Bernadeth’s outstanding service and commitment
Bernadeth Grutas has earned a reputation for going above and beyond – something her customers and regional team have recognised with two Certificates of Excellence. Taupō Regional Manager Kelsey Gibson presented Bernadeth with a Certificate of Excellence alongside Ballance Reporoa Site Manager Greg Dick after he gave her a perfect 10/10 in their customer satisfaction…
CrestClean passes Toitū Enviromark Diamond audit for third consecutive year
CrestClean has once again passed its Toitū Enviromark Diamond audit, marking the third year in a row we’ve achieved New Zealand’s highest level of environmental certification. This year’s result is especially pleasing, with zero corrective actions raised during the audit. The results highlight CrestClean’s robust Health, Safety and Environmental Management System (HSEMS) and commitment to…
CrestClean Services FAQs
Yes. CrestClean understands that business needs change, and the cleaning programme can be adjusted accordingly. Your cleaning plan can be reviewed if your operating hours, occupancy levels or workplace requirements change. Your Regional Manager will discuss the changes with you and update the Schedule of Duties and pricing where required
Wherever possible, your premises will be looked after by the same owner-operated cleaning team. This provides greater consistency, helps the team become familiar with your site and gives them a personal interest in maintaining high standards.
Our professionally trained cleaning teams follow standardised cleaning systems, strict hygiene protocols and an agreed Schedule of Duties to deliver consistent, hygienic outcomes at every service. Supported by the latest equipment, regular quality audits and oversight from your local Regional Manager, this comprehensive approach is what we call The CrestClean Standard.
Yes. We assess your premises and discuss how each area is used before recommending a cleaning plan. You’ll receive a clear Schedule of Duties outlining what will be cleaned, how often it will be completed and the agreed service times.
Let us know, and we’ll work to resolve the issue promptly. Your local Regional Manager is responsible for overseeing the quality and reliability of your service and will ensure any concerns are followed up.
All CrestClean personnel are security vetted, wear uniforms and carry photo identification. Site access requirements, alarm procedures, keys and restricted areas are discussed and documented before the service begins.
Yes. CrestClean is flexible around when cleaning is delivered and will work with you to find a cleaning window that suits your business. After-hours cleaning is performed outside of regular hours, typically in the evenings, and minimises disruption to staff and visitors, allowing for more thorough cleaning of areas that are heavily used during the day. After-hours cleaning also supports security protocols, as our cleaning teams can work in a controlled environment with few people present.
CrestClean Rotorua Contact Form
Rotorua News & Media
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CrestClean franchisees – the independent business owners behind every clean
One of the biggest reasons CrestClean delivers such consistently high standards comes down to the fact that our franchisees are owner-operators. They’re not just turning up to do a job,…
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The CrestClean difference – why our people are our greatest strength
CrestClean is more than a cleaning company – it’s a community of over 2,300 people from 59 different nationalities. That diversity brings great strength… and big responsibility. The cleaning industry…
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Skilled, trained and trusted – the real value of professional cleaning services
Cleanliness is often taken for granted, but its impact on our economy, our health, and our everyday lives is anything but invisible. Every day, the cleaning industry quietly supports essential…
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Procurement with purpose – ensuring ethical and sustainable cleaning services
In today’s business environment, procurement teams face growing pressure to deliver cost savings while also meeting expectations around social responsibility, risk management and environmental sustainability. Cleaning contracts often sit at…
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A ‘ground up’ approach to infection control – the critical role of floor cleaning in healthcare settings
Until recently, floors haven’t received much attention in healthcare cleaning. They aren’t typically considered “high touch surfaces,” so their role in infection prevention has often been underestimated. That perception is…
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Behind the scenes of CrestClean’s biannual vehicle audits
Keeping our nationwide franchise network safe and compliant is a top priority – and vehicle audits play a key role in making that happen. These six-monthly checks are a mandatory…
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CrestClean celebrates triple win at Westpac New Zealand Franchise Awards 2025
We had an outstanding weekend at the Westpac New Zealand Franchise Awards, taking home three major awards! We had an outstanding weekend at the Westpac New Zealand Franchise Awards,…
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CrestClean franchise owners thanked far and wide on Thank Your Cleaner Day
Across New Zealand, Thank Your Cleaner Day was marked in many meaningful ways, as CrestClean teams, corporate staff, and customers took time to recognise the dedicated people who keep our…
29
years as a 100% Kiwi-owned business
6610
business, education and organisation customers
705
locally-owned franchise businesses
2472
personnel across New Zealand