Kapiti Coast Contact Details
To discuss your workplace cleaning needs now, you can contact CrestClean’s Regional Manager Andrew Ward directly using the following details.
Regional Manager: Andrew Ward
- Address: 56 Taonui Street,
- Palmerston North 4410
- Email Regional Manager
- Phone: 0800 273 780
- Mobile: 027 265 8274
“By building trusted relationships, we become more than just a service provider, we become a key partner in our customers success.”
Andrew Ward
Areas we service in Kapiti Coast:
Raumati, Fairlie, Paraparaumu, Waikanae, Peka Peka, Te Horo, Otaki, Levin, Foxton, Himitangi, Shannon
Commercial Cleaning Services
A healthy, clean and safe workplace is every business owner’s want and need. CrestClean teams are owners in their business. You’ll find CrestClean people professional, well trained, stable and reliable, with a passion for perfection in cleaning.
Healthcare
Offices
Manufacturing
Education
Retail
Contract Commercial Cleaning
Get dependable contract cleaning from a local CrestClean team, supported by a dedicated Regional Manager and a clear Schedule of Duties tailored to your premises.
Healthcare Cleaning
CrestClean Healthcare provides specialist cleaning for New Zealand medical and clinical environments, using our HealthClean® system to deliver consistent, hygienic outcomes for hospitals, surgeries, and clinics.
Carpet & Upholstery Cleaning
Our trained Carpet Care specialists use professional hot water extraction equipment and proven stain removal techniques to improve workplace hygiene and extend the life of carpets and upholstery.
Hard Floor Cleaning and Maintenance
Bring tired hard floors back to life with trained CrestClean specialists, advanced polishing technology, and professional products that restore shine and help protect your surfaces.
Commercial Window Cleaning
Our Pure Water Window Cleaning service safely cleans buildings up to four storeys high using carbon fibre poles, without chemicals, ladders, lifting platforms, or unnecessary disruption.
Hygiene Consumables and Services
Through our trusted partners, we supply consumables, hygiene solutions, rental equipment, delivery services, and hassle-free installation of hand towel and soap dispensers for your premises.
Sanitising Service
Our two-step sanitising service cleans high-touch surfaces to remove soil and biofilm before applying sanitiser, improving workplace hygiene at daily, weekly, or agreed service frequencies.
Property Caretaking
Crest PropertyCare provides reliable exterior maintenance for businesses and organisations, helping keep premises, exterior areas, and grounds tidy, presentable, and well maintained throughout the year.
Trusted by over 6,600 customers across New Zealand
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Why choose CrestClean?
About Andrew Ward,
Kapiti Coast Regional Manager
Andrew has a strong background in leadership and business management, with particular expertise in site management. His experience has given him valuable insight into the importance of maintaining clean, well-managed workplaces, especially in laboratory and clinical environments. Dedicated to service excellence and passionate about building strong customer relationships, Andrew is an ideal fit for his role as Regional Manager.
Well-connected across the Manawatū, Andrew is known for his professional yet personable approach, which resonates strongly with customers. He believes exceptional service begins with understanding immediate needs and anticipating future requirements. Outside of work, Andrew is a New Zealand age-group triathlete and has proudly represented the country at World Triathlon Championships.
“By building trusted relationships, we become more than just a service provider, we become a key partner in their success.
In today’s challenging times, it is vital that our client’s business premises reflect the highest standards, making a lasting and positive first impression on their customers,” says Andrew.
CrestClean Kapiti Coast are Proud Members of:
Standards & Compliances
We use the ‘5 Pillars’ to communicate our standards and compliances to our customers and the marketplace.
Training and Skills Development
Our cleaning teams are professionally trained by the Master Cleaners Training Institute, specialising in industry-specific training and regular upskilling in cleaning procedures and Health and Safety protocols. All personnel receive practical cleaning training, proficiency assessments, and annual skills development to ensure our customers receive a quality cleaning service.
Health & Safety
Our cleaning teams follow CrestClean’s SafeClean® Health, Safety and Environmental Management System, designed to minimise workplace risks and support safe systems of work on every site. All personnel receive site-specific inductions, Health and Safety training, and regular upskilling to help protect our customers, their staff, and the public.
Environment & Sustainability
Our cleaning services are delivered with a strong focus on environmental responsibility and sustainable practices. CrestClean’s Toitū Enviromark Diamond certification supports continuous improvement across our systems, products, training, and waste management, helping ensure our customers receive a quality cleaning service with reduced environmental impact.
Security Vetting and Insurance
Our personnel undergo comprehensive screening and security vetting before entering customer premises, giving customers confidence in the honesty and integrity of the people cleaning their site. CrestClean teams work in uniform, carry identification, and are supported by robust insurance cover for added peace of mind.
Customer Care
Our customer care reflects a commitment to surpassing expectations through reliable service, proactive account management, and quality assurance. CrestClean’s owner-operator teams are supported by local Regional Managers and our QualityClean programme, ensuring customers receive consistent communication, professional service, and high standards of cleaning.
CrestClean brings healthcare-accredited cleaning services to aged care sector
As New Zealand’s aged care sector continues to evolve, CrestClean is strengthening its support for retirement villages and aged care providers with specialised healthcare-accredited cleaning services. CEO Grant McLauchlan was joined by Liezl Foxcroft and Kyle Cooke, CrestClean’s new GM of Sales & Growth, at the Retirement Villages Association (RVA) Conference this week. Over three…
CrestClean passes Toitū Enviromark Diamond audit for third consecutive year
CrestClean has once again passed its Toitū Enviromark Diamond audit, marking the third year in a row we’ve achieved New Zealand’s highest level of environmental certification. This year’s result is especially pleasing, with zero corrective actions raised during the audit. The results highlight CrestClean’s robust Health, Safety and Environmental Management System (HSEMS) and commitment to…
CrestClean’s Regional Team Meetings leave franchisees energised for year ahead
We’ve wrapped up another round of Regional Team Meetings, with CrestClean CEO Grant McLauchlan and General Manager Sam Lewis travelling across the country to catch up with franchise owners and support staff in every region. At each meeting, Grant and Sam discussed the opportunities and challenges ahead and shared a positive outlook for the future.…
CrestClean franchisees – the independent business owners behind every clean
One of the biggest reasons CrestClean delivers such consistently high standards comes down to the fact that our franchisees are owner-operators. They’re not just turning up to do a job, they’re running their own business, and every result has their name on it. That ownership shapes how they approach their work. Because it’s their own…
The CrestClean difference – why our people are our greatest strength
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CrestClean Services FAQs
Yes. We assess your premises and discuss how each area is used before recommending a cleaning plan. You’ll receive a clear Schedule of Duties outlining what will be cleaned, how often it will be completed and the agreed service times.
Our professionally trained cleaning teams follow standardised cleaning systems, strict hygiene protocols and an agreed Schedule of Duties to deliver consistent, hygienic outcomes at every service. Supported by the latest equipment, regular quality audits and oversight from your local Regional Manager, this comprehensive approach is what we call The CrestClean Standard.
Wherever possible, your premises will be looked after by the same owner-operated cleaning team. This provides greater consistency, helps the team become familiar with your site and gives them a personal interest in maintaining high standards.
All CrestClean personnel are security vetted, wear uniforms and carry photo identification. Site access requirements, alarm procedures, keys and restricted areas are discussed and documented before the service begins.
Yes. CrestClean is flexible around when cleaning is delivered and will work with you to find a cleaning window that suits your business. After-hours cleaning is performed outside of regular hours, typically in the evenings, and minimises disruption to staff and visitors, allowing for more thorough cleaning of areas that are heavily used during the day. After-hours cleaning also supports security protocols, as our cleaning teams can work in a controlled environment with few people present.
Yes. Health and Safety training is compulsory for all CrestClean franchisees and their employees, and no one is permitted to work on a customer site without first completing their induction. CrestClean personnel follow Safe Systems of Work for the tasks they perform. Any hazards or site-specific safety requirements are reviewed as part of setting up your cleaning service.
Let us know, and we’ll work to resolve the issue promptly. Your local Regional Manager is responsible for overseeing the quality and reliability of your service and will ensure any concerns are followed up.
CrestClean Kapiti Coast Contact Form
Kāpiti Coast News & Media
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CrestClean poised for success after record-breaking round of Regional Team Meetings
On Saturday, the 15th and final Regional Team Meeting (RTM) for 2024 concluded in Auckland with over 300 franchise owners in attendance. The RTM tour wrapped up on a positive…
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CrestClean on the road – biannual audits ensure vehicle excellence
CrestClean takes health and safety seriously, and that commitment extends to ensuring all franchisee vehicles meet specific criteria. Health Safety and Wellbeing Leader, Ian Noon, has been diligently conducting audits…
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CrestClean supports Homes of Hope in creating safe haven for vulnerable children
Homes of Hope is a non-profit organisation in Tauranga that offers safe, nurturing homes for children who have experienced trauma and other services such as Child Centred Play Therapy, whānau…
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Rachelle sets the bar high at Kapiti Day Hospital
Rachelle and her team started cleaning Kapiti Day Hospital in late 2023. In just a few short months, Rachelle was recognised by the hospital’s CEO, Kate Wang, for her willingness…
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CrestClean’s ‘top tier’ enhance their skillset with leadership programme
CrestClean is celebrating the completion of the Aspire2 Workplace Communication Programme by all its Regional Master Franchisees. The programme is aimed at enhancing professional capabilities and covers a variety of…
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Filipino business owners make their mark in New Zealand’s largest franchise
Brothers-in-law Andrew De Castro and Rezzi Sumagang unwittingly made history when they purchased a CrestClean franchise together in Palmerston North. In buying a franchise, they became the commercial cleaning company’s…
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Successful business owners thrilled to take roles with acclaimed training institute
Two experienced CrestClean business owners in Wellington have risen through the ranks to take up senior training roles. Naval Gupta and Naseem Shariff have been appointed as Regional Trainers for…
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New manager has eye on increasing growth in Palmerston North and Kapiti Coast
Starting in the cleaning industry at “ground level” gave her the passion and inspiration to aim for a senior management position with CrestClean. Shareen Raj, CrestClean’s new Regional Master Franchisee…
29
years as a 100% Kiwi-owned business
6610
business, education and organisation customers
705
locally-owned franchise businesses
2472
personnel across New Zealand