Hawke’s Bay Contact Details
To discuss your workplace cleaning needs now, you can contact CrestClean Regional Manager – Tim O’Leary directly using the following details.
Regional Manager: Tim O’Leary
- Address: 33 Austin Street,
- Onekawa, Napier 4110
- Email Regional Manager
- Phone: 0800 273 780
- Mobile: 027 599 9531
- Landline: 06 834 3404
“We have a great base here in Hawke’s Bay. It’s about being the best and consistently delivering a quality service – every time.”
Tim O’Leary
Areas Serviced:
Napier, Onekawa, Pandora, Hastings, Hastings Central, Havelock North, Waipukurau, Waipawa, Whakatu
Commercial Cleaning Services
A healthy, clean and safe workplace is every business owner’s want and need. CrestClean teams are owners in their business. You’ll find CrestClean people professional, well trained, stable and reliable, with a passion for perfection in cleaning.
Healthcare
Offices
Manufacturing
Education
Retail
Contract Commercial Cleaning
Get dependable contract cleaning from a local CrestClean team, supported by a dedicated Regional Manager and a clear Schedule of Duties tailored to your premises.
Healthcare Cleaning
CrestClean Healthcare provides specialist cleaning for New Zealand medical and clinical environments, using our HealthClean® system to deliver consistent, hygienic outcomes for hospitals, surgeries, and clinics.
Carpet & Upholstery Cleaning
Our trained Carpet Care specialists use professional hot water extraction equipment and proven stain removal techniques to improve workplace hygiene and extend the life of carpets and upholstery.
Hard Floor Cleaning and Maintenance
Bring tired hard floors back to life with trained CrestClean specialists, advanced polishing technology, and professional products that restore shine and help protect your surfaces.
Commercial Window Cleaning
Our Pure Water Window Cleaning service safely cleans buildings up to four storeys high using carbon fibre poles, without chemicals, ladders, lifting platforms, or unnecessary disruption.
Hygiene Consumables and Services
Through our trusted partners, we supply consumables, hygiene solutions, rental equipment, delivery services, and hassle-free installation of hand towel and soap dispensers for your premises.
Sanitising Service
Our two-step sanitising service cleans high-touch surfaces to remove soil and biofilm before applying sanitiser, improving workplace hygiene at daily, weekly, or agreed service frequencies.
Property Caretaking
Crest PropertyCare provides reliable exterior maintenance for businesses and organisations, helping keep premises, exterior areas, and grounds tidy, presentable, and well maintained throughout the year.
Trusted by over 6,600 customers across New Zealand
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Why choose CrestClean?
About Tim O’Leary,
Hawke’s Bay Regional Manager
As the Master Franchisee and Regional Manager for CrestClean Hawke’s Bay for more than a decade, Tim has worked at management level in several different fields.
Before joining CrestClean, he was employed by Turfrey as the company’s Commercial Manager, responsible for establishing new branches, staff management and nationwide recruitment.
His experience also includes working as the National Business Development Manager for Macaulay Metals.
Tim believes it is CrestClean’s tested and proven business model that has propelled the business to be an industry leader throughout New Zealand.
“We have a great base here in Hawke’s Bay. It’s about being the best and consistently delivering a quality service – every time.
“What our customers want from a cleaning company is a solution that solves a problem with a minimum of fuss and no issues. That’s where we come in by providing the expertise.”
Tim also enjoys the great outdoors. He’s a keen fisherman and diver and is a member of a local Hawke’s Bay angling club.
CrestClean Hawke’s Bay are Proud Members of:
Standards & Compliances
We use the ‘5 Pillars’ to communicate our standards and compliances to our customers and the marketplace.
Training and Skills Development
Our cleaning teams are professionally trained by the Master Cleaners Training Institute, specialising in industry-specific training and regular upskilling in cleaning procedures and Health and Safety protocols. All personnel receive practical cleaning training, proficiency assessments, and annual skills development to ensure our customers receive a quality cleaning service.
Health & Safety
Our cleaning teams follow CrestClean’s SafeClean® Health, Safety and Environmental Management System, designed to minimise workplace risks and support safe systems of work on every site. All personnel receive site-specific inductions, Health and Safety training, and regular upskilling to help protect our customers, their staff, and the public.
Environment & Sustainability
Our cleaning services are delivered with a strong focus on environmental responsibility and sustainable practices. CrestClean’s Toitū Enviromark Diamond certification supports continuous improvement across our systems, products, training, and waste management, helping ensure our customers receive a quality cleaning service with reduced environmental impact.
Security Vetting and Insurance
Our personnel undergo comprehensive screening and security vetting before entering customer premises, giving customers confidence in the honesty and integrity of the people cleaning their site. CrestClean teams work in uniform, carry identification, and are supported by robust insurance cover for added peace of mind.
Customer Care
Our customer care reflects a commitment to surpassing expectations through reliable service, proactive account management, and quality assurance. CrestClean’s owner-operator teams are supported by local Regional Managers and our QualityClean programme, ensuring customers receive consistent communication, professional service, and high standards of cleaning.
Hawke’s Bay team builds stronger connections with region’s principals at HBPPA conference
This year’s Hawke’s Bay Primary Principals’ Association (HBPPA) conference was held at the Wairakei Resort in Taupō, providing a relaxed setting for principals to step away from the day-to-day demands of running a school and spend time catching up with other principals in the region. CrestClean was proud to support the conference as a Bronze…
CrestClean brings healthcare-accredited cleaning services to aged care sector
As New Zealand’s aged care sector continues to evolve, CrestClean is strengthening its support for retirement villages and aged care providers with specialised healthcare-accredited cleaning services. CEO Grant McLauchlan was joined by Liezl Foxcroft and Kyle Cooke, CrestClean’s new GM of Sales & Growth, at the Retirement Villages Association (RVA) Conference this week. Over three…
CrestClean passes Toitū Enviromark Diamond audit for third consecutive year
CrestClean has once again passed its Toitū Enviromark Diamond audit, marking the third year in a row we’ve achieved New Zealand’s highest level of environmental certification. This year’s result is especially pleasing, with zero corrective actions raised during the audit. The results highlight CrestClean’s robust Health, Safety and Environmental Management System (HSEMS) and commitment to…
CrestClean’s Regional Team Meetings leave franchisees energised for year ahead
We’ve wrapped up another round of Regional Team Meetings, with CrestClean CEO Grant McLauchlan and General Manager Sam Lewis travelling across the country to catch up with franchise owners and support staff in every region. At each meeting, Grant and Sam discussed the opportunities and challenges ahead and shared a positive outlook for the future.…
CrestClean franchisees – the independent business owners behind every clean
One of the biggest reasons CrestClean delivers such consistently high standards comes down to the fact that our franchisees are owner-operators. They’re not just turning up to do a job, they’re running their own business, and every result has their name on it. That ownership shapes how they approach their work. Because it’s their own…
CrestClean Services FAQs
Our professionally trained cleaning teams follow standardised cleaning systems, strict hygiene protocols and an agreed Schedule of Duties to deliver consistent, hygienic outcomes at every service. Supported by the latest equipment, regular quality audits and oversight from your local Regional Manager, this comprehensive approach is what we call The CrestClean Standard.
Yes. We assess your premises and discuss how each area is used before recommending a cleaning plan. You’ll receive a clear Schedule of Duties outlining what will be cleaned, how often it will be completed and the agreed service times.
Yes. CrestClean offers a full range of additional and specialist services that can be arranged alongside your regular cleaning programme whenever your needs change – simple speak to your Regional Manager and they will organise what is required.
Wherever possible, your premises will be looked after by the same owner-operated cleaning team. This provides greater consistency, helps the team become familiar with your site and gives them a personal interest in maintaining high standards.
Let us know, and we’ll work to resolve the issue promptly. Your local Regional Manager is responsible for overseeing the quality and reliability of your service and will ensure any concerns are followed up.
All CrestClean personnel are security vetted, wear uniforms and carry photo identification. Site access requirements, alarm procedures, keys and restricted areas are discussed and documented before the service begins.
Contact your local Regional Manager as soon as possible. If a spill occurs, our CrestClean teams are trained to immediately protect themselves using PPE, identify and contain the spill, protect nearby stormwater drains, and notify their Regional Manager and Spill Response New Zealand without delay. All CrestClean franchisees carry a QR code key tag which allows them to log any incident immediately on the spot, with an automatic notification sent to the Regional Manager and Health, Safety and Wellbeing Manager for prompt action.
CrestClean Hawke’s Bay Contact Form
Hawke’s Bay News & Media
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Reduce staff sick days with a cleaner workplace this winter
When people think of hygiene hazards, office desks don’t usually come to mind. Yet in reality, desks, phones, keyboards, and other shared surfaces are often the biggest offenders when it…
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From employee to entrepreneur – Fiva reflects on 15 years in business
Fiva Latu has just reached his 15-year milestone as a CrestClean franchise owner. Over the years, the Hawke’s Bay franchisee has worn many hats, including stepping into leadership roles while…
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CrestClean’s Regional Team Meetings inspire and unite franchisees across the country
We’ve wrapped up another successful round of Regional Team Meetings, bringing together franchisees and support staff from all over the country. At each meeting, CrestClean Managing Director Grant McLauchlan gave…
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Indica and Jeewan say a warm goodbye to their earliest supporter
After two years of working together, Indica Karaitiana and Jeewan Kumar recently said goodbye to one of their earliest and most valued customers, Ross King, Building Administrator at Hastings District…
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Top marks for CrestClean – why schools love our service
Schools all around New Zealand love CrestClean, and it’s easy to see why! Our high-quality cleaning services create a healthier space for students and staff, with tailored solutions to meet…
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Annual conference unites QAs and Trainers for collaboration and growth
CrestClean’s Quality Assurance Co-ordinators recently gathered for their annual conference and for the first time, Trainers were part of the event. The combined conference was a huge success, with everyone…
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CrestClean’s ‘nice guy’ celebrates five years as Master Franchisee
Tim O’Leary’s journey with CrestClean has been filled with growth, changes, and plenty of teamwork. Now, five years into his role as the Hawke’s Bay Regional Master Franchisee, Tim reflects…
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Hawke’s Bay couple earns 5-star reviews for gold-standard service
When it comes to delivering exceptional cleaning services, Hawke’s Bay franchise owners Indica and Jeewan have set a gold standard. Their reliability, attention to detail and friendliness has earned them…
29
years as a 100% Kiwi-owned business
6610
business, education and organisation customers
705
locally-owned franchise businesses
2472
personnel across New Zealand