Request Quote

0800 273 780

Request Quote

0800 273 780

Hawke’s Bay Contact Details

To discuss your workplace cleaning needs now, you can contact CrestClean Regional Manager – Tim O’Leary directly using the following details.

Tim Oleary

Regional Manager: Tim O’Leary

“We have a great base here in Hawke’s Bay. It’s about being the best and consistently delivering a quality service – every time.”

Tim O’Leary

Areas Serviced:
Napier, Onekawa, Pandora, Hastings, Hastings Central, Havelock North, Waipukurau, Waipawa, Whakatu

Commercial Cleaning Services

A healthy, clean and safe workplace is every business owner’s want and need. CrestClean teams are owners in their business. You’ll find CrestClean people professional, well trained, stable and reliable, with a passion for perfection in cleaning.

Healthcare

Offices

Manufacturing

Education

Retail

Cleaning hallway with vacuum cleaner

Contract Commercial Cleaning

Get dependable contract cleaning from a local CrestClean team, supported by a dedicated Regional Manager and a clear Schedule of Duties tailored to your premises.

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Two masked cleaners cleaning surgery room and equipment

Healthcare Cleaning

CrestClean Healthcare provides specialist cleaning for New Zealand medical and clinical environments, using our HealthClean® system to deliver consistent, hygienic outcomes for hospitals, surgeries, and clinics.

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Carpet and Upholstery Cleaning

Carpet & Upholstery Cleaning

Our trained Carpet Care specialists use professional hot water extraction equipment and proven stain removal techniques to improve workplace hygiene and extend the life of carpets and upholstery.

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Man cleaning retail hard floor with polisher

Hard Floor Cleaning and Maintenance

Bring tired hard floors back to life with trained CrestClean specialists, advanced polishing technology, and professional products that restore shine and help protect your surfaces.

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Commercial Window Cleaning

Our Pure Water Window Cleaning service safely cleans buildings up to four storeys high using carbon fibre poles, without chemicals, ladders, lifting platforms, or unnecessary disruption.

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Cleaning personnel installing soap refill in office toilet dispenser

Hygiene Consumables and Services

Through our trusted partners, we supply consumables, hygiene solutions, rental equipment, delivery services, and hassle-free installation of hand towel and soap dispensers for your premises.

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Sanitising Service

Our two-step sanitising service cleans high-touch surfaces to remove soil and biofilm before applying sanitiser, improving workplace hygiene at daily, weekly, or agreed service frequencies.

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Property Caretaking

Crest PropertyCare provides reliable exterior maintenance for businesses and organisations, helping keep premises, exterior areas, and grounds tidy, presentable, and well maintained throughout the year.

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Trusted by over 6,600 customers across New Zealand

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Why choose CrestClean?

1. Consistent quality, every time

CrestClean delivers reliable cleaning for more than 6,600 customers nationwide. Our owner-operators provide a stable, committed team, so you’ll see the same familiar faces who take pride in keeping your site spotless.

2. Industry-leading training

As New Zealand’s largest trainer of cleaning professionals, CrestClean teams receive expert instruction through the Master Cleaners Training Institute. This ongoing training sets the industry benchmark and ensures consistently high-quality service.

3. The CrestClean Standard

Our CrestClean Standard brings together proven processes, skilled people, and regular auditing to guarantee great results every time. You can count on efficient, professional cleaning that never compromises on quality.

4. Professionalism and Security

Every CrestClean team member is security-vetted, uniformed, and carries photo ID for complete peace of mind. With Regional Managers as your main contact and dedicated QA support, you enjoy a smooth, hassle-free experience.

5. Environmental Sustainability

CrestClean leads the way in sustainable cleaning. Our Toitū Enviromark Diamond certification ensures environmentally responsible services, while our Eco Choice Aotearoa‑licensed products create cleaner, healthier workplaces with less environmental impact.

6. Waste Management and Recycling

While we don’t remove waste off-site, our teams help keep your recycling and waste systems running efficiently. We support your waste‑reduction efforts by managing daily collection and ensuring everything goes to the right place.

7. RecycleKiwi®, our flagship community sustainability initiative

RecycleKiwi® helps schools, businesses, and organisations across New Zealand reduce waste with fun, practical recycling education. The RecycleKiwi® Resources Pack gives you everything you need to launch or strengthen your recycling programme.

About Tim O’Leary,
Hawke’s Bay Regional Manager

As the Master Franchisee and Regional Manager for CrestClean Hawke’s Bay for more than a decade, Tim has worked at management level in several different fields.

Before joining CrestClean, he was employed by Turfrey as the company’s Commercial Manager, responsible for establishing new branches, staff management and nationwide recruitment.

His experience also includes working as the National Business Development Manager for Macaulay Metals.

Tim believes it is CrestClean’s tested and proven business model that has propelled the business to be an industry leader throughout New Zealand.

“We have a great base here in Hawke’s Bay. It’s about being the best and consistently delivering a quality service – every time.

Tim Oleary

“What our customers want from a cleaning company is a solution that solves a problem with a minimum of fuss and no issues. That’s where we come in by providing the expertise.”

Tim also enjoys the great outdoors. He’s a keen fisherman and diver and is a member of a local Hawke’s Bay angling club.

CrestClean Hawke’s Bay are Proud Members of:

Standards & Compliances

We use the ‘5 Pillars’ to communicate our standards and compliances to our customers and the marketplace.

    Training & Skills Development

    Training and Skills Development

    Our cleaning teams are professionally trained by the Master Cleaners Training Institute, specialising in industry-specific training and regular upskilling in cleaning procedures and Health and Safety protocols. All personnel receive practical cleaning training, proficiency assessments, and annual skills development to ensure our customers receive a quality cleaning service.

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    Health & Safety

    Health & Safety

    Our cleaning teams follow CrestClean’s SafeClean® Health, Safety and Environmental Management System, designed to minimise workplace risks and support safe systems of work on every site. All personnel receive site-specific inductions, Health and Safety training, and regular upskilling to help protect our customers, their staff, and the public.

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    Environment & Sustainability

    Environment & Sustainability

    Our cleaning services are delivered with a strong focus on environmental responsibility and sustainable practices. CrestClean’s Toitū Enviromark Diamond certification supports continuous improvement across our systems, products, training, and waste management, helping ensure our customers receive a quality cleaning service with reduced environmental impact.

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    Security Vetting and Insurance

    Security Vetting and Insurance

    Our personnel undergo comprehensive screening and security vetting before entering customer premises, giving customers confidence in the honesty and integrity of the people cleaning their site. CrestClean teams work in uniform, carry identification, and are supported by robust insurance cover for added peace of mind.

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    Customer Care

    Customer Care

    Our customer care reflects a commitment to surpassing expectations through reliable service, proactive account management, and quality assurance. CrestClean’s owner-operator teams are supported by local Regional Managers and our QualityClean programme, ensuring customers receive consistent communication, professional service, and high standards of cleaning.

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    Hawke’s Bay team builds stronger connections with region’s principals at HBPPA conference

    Hawke’s Bay team builds stronger connections with region’s principals at HBPPA conference

    This year’s Hawke’s Bay Primary Principals’ Association (HBPPA) conference was held at the Wairakei Resort in Taupō, providing a relaxed setting for principals to step away from the day-to-day demands of running a school and spend time catching up with other principals in the region. CrestClean was proud to support the conference as a Bronze…

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    CrestClean brings healthcare-accredited cleaning services to aged care sector

    CrestClean brings healthcare-accredited cleaning services to aged care sector

    As New Zealand’s aged care sector continues to evolve, CrestClean is strengthening its support for retirement villages and aged care providers with specialised healthcare-accredited cleaning services. CEO Grant McLauchlan was joined by Liezl Foxcroft and Kyle Cooke, CrestClean’s new GM of Sales & Growth, at the Retirement Villages Association (RVA) Conference this week. Over three…

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    CrestClean passes Toitū Enviromark Diamond audit for third consecutive year

    CrestClean passes Toitū Enviromark Diamond audit for third consecutive year

    CrestClean has once again passed its Toitū Enviromark Diamond audit, marking the third year in a row we’ve achieved New Zealand’s highest level of environmental certification. This year’s result is especially pleasing, with zero corrective actions raised during the audit. The results highlight CrestClean’s robust Health, Safety and Environmental Management System (HSEMS) and commitment to…

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    CrestClean’s Regional Team Meetings leave franchisees energised for year ahead

    CrestClean’s Regional Team Meetings leave franchisees energised for year ahead

    We’ve wrapped up another round of Regional Team Meetings, with CrestClean CEO Grant McLauchlan and General Manager Sam Lewis travelling across the country to catch up with franchise owners and support staff in every region. At each meeting, Grant and Sam discussed the opportunities and challenges ahead and shared a positive outlook for the future.…

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    CrestClean franchisees – the independent business owners behind every clean

    CrestClean franchisees – the independent business owners behind every clean

    One of the biggest reasons CrestClean delivers such consistently high standards comes down to the fact that our franchisees are owner-operators. They’re not just turning up to do a job, they’re running their own business, and every result has their name on it. That ownership shapes how they approach their work. Because it’s their own…

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    CrestClean Services FAQs

    How do you maintain consistent cleaning standards?

    Our professionally trained cleaning teams follow standardised cleaning systems, strict hygiene protocols and an agreed Schedule of Duties to deliver consistent, hygienic outcomes at every service. Supported by the latest equipment, regular quality audits and oversight from your local Regional Manager, this comprehensive approach is what we call The CrestClean Standard.

    Can the cleaning service be tailored to our workplace?

    Yes. We assess your premises and discuss how each area is used before recommending a cleaning plan. You’ll receive a clear Schedule of Duties outlining what will be cleaned, how often it will be completed and the agreed service times.

    Can you provide additional cleaning when our needs change?

    Yes. CrestClean offers a full range of additional and specialist services that can be arranged alongside your regular cleaning programme whenever your needs change – simple speak to your Regional Manager and they will organise what is required.

    Will we have the same cleaning team each time?

    Wherever possible, your premises will be looked after by the same owner-operated cleaning team. This provides greater consistency, helps the team become familiar with your site and gives them a personal interest in maintaining high standards.

    What happens if we’re not satisfied with part of the cleaning service?

    Let us know, and we’ll work to resolve the issue promptly. Your local Regional Manager is responsible for overseeing the quality and reliability of your service and will ensure any concerns are followed up.

    How do you manage security and access to our premises?

    All CrestClean personnel are security vetted, wear uniforms and carry photo identification. Site access requirements, alarm procedures, keys and restricted areas are discussed and documented before the service begins.

    What happens if we have an unexpected spill or cleaning issue?

    Contact your local Regional Manager as soon as possible. If a spill occurs, our CrestClean teams are trained to immediately protect themselves using PPE, identify and contain the spill, protect nearby stormwater drains, and notify their Regional Manager and Spill Response New Zealand without delay. All CrestClean franchisees carry a QR code key tag which allows them to log any incident immediately on the spot, with an automatic notification sent to the Regional Manager and Health, Safety and Wellbeing Manager for prompt action.

    CrestClean Hawke’s Bay Contact Form

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    Hawke’s Bay News & Media

    29

    years as a 100% Kiwi-owned business

    6610

    business, education and organisation customers

    705

    locally-owned franchise businesses

    2472

    personnel across New Zealand