Auckland North Shore Contact Details
To discuss your workplace cleaning needs now, you can contact CrestClean’s Regional Manager Caroline Wedding directly using the following details.

Regional Manager: Caroline Wedding
- Address: Ground Floor/582 Great South Road,
- Ellerslie, Auckland 1051
- Email Regional Manager
- Phone: 0800 273 780
- Mobile: 021 899 697
- Landline: 09 415 8854
- Connect with LinkedIn
“18 years in the hygiene industry has set a great platform for success in the Cleaning industry.”
Caroline Wedding

Areas we service in Auckland North Shore:
Belmont, Birkdale, Birkenhead, Campbells Bay, Devonport, Forrest Hill, Glenfield, Greenhithe, Milford, North Shore, Northcote, Sunnynook, Takapuna, Wairau Valley
Commercial Cleaning Services
A healthy, clean and safe workplace is every business owner’s want and need. CrestClean teams are owners in their business. You’ll find CrestClean people professional, well trained, stable and reliable, with a passion for perfection in cleaning.

Healthcare

Offices

Manufacturing

Education

Retail

Contract Commercial Cleaning
Get dependable contract cleaning from a local CrestClean team, supported by a dedicated Regional Manager and a clear Schedule of Duties tailored to your premises.

Healthcare Cleaning
CrestClean Healthcare provides specialist cleaning for New Zealand medical and clinical environments, using our HealthClean® system to deliver consistent, hygienic outcomes for hospitals, surgeries, and clinics.

Carpet & Upholstery Cleaning
Our trained Carpet Care specialists use professional hot water extraction equipment and proven stain removal techniques to improve workplace hygiene and extend the life of carpets and upholstery.

Hard Floor Cleaning and Maintenance
Bring tired hard floors back to life with trained CrestClean specialists, advanced polishing technology, and professional products that restore shine and help protect your surfaces.

Commercial Window Cleaning
Our Pure Water Window Cleaning service safely cleans buildings up to four storeys high using carbon fibre poles, without chemicals, ladders, lifting platforms, or unnecessary disruption.

Hygiene Consumables and Services
Through our trusted partners, we supply consumables, hygiene solutions, rental equipment, delivery services, and hassle-free installation of hand towel and soap dispensers for your premises.

Sanitising Service
Our two-step sanitising service cleans high-touch surfaces to remove soil and biofilm before applying sanitiser, improving workplace hygiene at daily, weekly, or agreed service frequencies.

Property Caretaking
Crest PropertyCare provides reliable exterior maintenance for businesses and organisations, helping keep premises, exterior areas, and grounds tidy, presentable, and well maintained throughout the year.
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Why choose CrestClean?
About Caroline Wedding,
Auckland North Shore Regional Manager
Born in South Waikato, I have spent most of my adult life in Auckland. We enjoy our lifestyle in Auckland. My husband Rob and I are both passionate about our local business and school communities and do whatever we can to support and be involved.
I have had a strong career in sales, owning two retail stores during the early 90s. I then moved to the Hygiene industry where I stayed for 18 years both in Sales, Branch Management and in recent times Sales Management.
I believe my experience in the hygiene industry has set a great platform for success in the cleaning industry. I know what it takes to present a clean and hygienic bathroom!

I am a passionate hard-working person and I am looking forward to developing CrestClean’s presence in both West Auckland and the North Shore. I look forward to developing our team of Franchise owners, and to creating healthy clean workplaces for our customers.
CrestClean Auckland North Shore is a Proud Member of:

Standards & Compliances
We use the ‘5 Pillars’ to communicate our standards and compliances to our customers and the marketplace.
Training and Skills Development
Our cleaning teams are professionally trained by the Master Cleaners Training Institute, specialising in industry-specific training and regular upskilling in cleaning procedures and Health and Safety protocols. All personnel receive practical cleaning training, proficiency assessments, and annual skills development to ensure our customers receive a quality cleaning service.

Health & Safety
Our cleaning teams follow CrestClean’s SafeClean® Health, Safety and Environmental Management System, designed to minimise workplace risks and support safe systems of work on every site. All personnel receive site-specific inductions, Health and Safety training, and regular upskilling to help protect our customers, their staff, and the public.

Environment & Sustainability
Our cleaning services are delivered with a strong focus on environmental responsibility and sustainable practices. CrestClean’s Toitū Enviromark Diamond certification supports continuous improvement across our systems, products, training, and waste management, helping ensure our customers receive a quality cleaning service with reduced environmental impact.

Security Vetting and Insurance
Our personnel undergo comprehensive screening and security vetting before entering customer premises, giving customers confidence in the honesty and integrity of the people cleaning their site. CrestClean teams work in uniform, carry identification, and are supported by robust insurance cover for added peace of mind.

Customer Care
Our customer care reflects a commitment to surpassing expectations through reliable service, proactive account management, and quality assurance. CrestClean’s owner-operator teams are supported by local Regional Managers and our QualityClean programme, ensuring customers receive consistent communication, professional service, and high standards of cleaning.

CrestClean Services FAQs
All CrestClean personnel are security vetted, wear uniforms and carry photo identification. Site access requirements, alarm procedures, keys and restricted areas are discussed and documented before the service begins.
Our professionally trained cleaning teams follow standardised cleaning systems, strict hygiene protocols and an agreed Schedule of Duties to deliver consistent, hygienic outcomes at every service. Supported by the latest equipment, regular quality audits and oversight from your local Regional Manager, this comprehensive approach is what we call The CrestClean Standard.
Contact your local Regional Manager as soon as possible. If a spill occurs, our CrestClean teams are trained to immediately protect themselves using PPE, identify and contain the spill, protect nearby stormwater drains, and notify their Regional Manager and Spill Response New Zealand without delay. All CrestClean franchisees carry a QR code key tag which allows them to log any incident immediately on the spot, with an automatic notification sent to the Regional Manager and Health, Safety and Wellbeing Manager for prompt action.
Wherever possible, your premises will be looked after by the same owner-operated cleaning team. This provides greater consistency, helps the team become familiar with your site and gives them a personal interest in maintaining high standards.
Let us know, and we’ll work to resolve the issue promptly. Your local Regional Manager is responsible for overseeing the quality and reliability of your service and will ensure any concerns are followed up.
Yes. We assess your premises and discuss how each area is used before recommending a cleaning plan. You’ll receive a clear Schedule of Duties outlining what will be cleaned, how often it will be completed and the agreed service times.
A Communication Book can be kept at each site, which site management uses to record daily instructions, requests, complaints or feedback. The cleaning team checks and actions the Communication Book at the start of every visit. For anything more urgent, Regional Managers and on-site personnel carry mobile phones at all times, and CrestClean also operates a national 24/7 0800 Help Desk.
CrestClean Auckland North Shore Contact Form
Auckland North Shore News & Media
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A ‘ground up’ approach to infection control – the critical role of floor cleaning in healthcare settings
Until recently, floors haven’t received much attention in healthcare cleaning. They aren’t typically considered “high touch surfaces,” so their role in infection prevention has often been underestimated. That perception is…
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Beyond cleaning – how CrestClean teams go the extra mile across New Zealand
“Above and beyond.” “The extra mile.” These are the words we hear time and time again from our customers when they talk about their CrestClean teams. Across New Zealand, CrestClean…
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CrestClean teams help make Christmas brighter for Children in foster care
Foster Hope is a nationwide charity that collects new, unwrapped Christmas gifts for children in care across New Zealand, helping vulnerable children feel supported during the festive season. Sadly, Christmas…
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Behind the scenes of CrestClean’s biannual vehicle audits
Keeping our nationwide franchise network safe and compliant is a top priority – and vehicle audits play a key role in making that happen. These six-monthly checks are a mandatory…
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CrestClean franchisees honoured at 30th anniversary of Westpac NZ Franchise Awards 2025
As part of the 30th anniversary celebrations of the Westpac New Zealand Franchise Awards, long-serving franchisees from across the country were recognised for their exceptional commitment and longevity within their…
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CrestClean celebrates triple win at Westpac New Zealand Franchise Awards 2025
We had an outstanding weekend at the Westpac New Zealand Franchise Awards, taking home three major awards! We had an outstanding weekend at the Westpac New Zealand Franchise Awards,…
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Introducing the RecycleKiwi Education Hub – free and fun resources for Kiwi classrooms
Have you checked out the brand-new RecycleKiwi® Education Hub? It’s now live and ready for primary and intermediate teachers who want to make learning about sustainability both fun and easy…
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CrestClean Healthcare raises standard with expert-led infection prevention and control training
We have taken a significant step in strengthening CrestClean Healthcare – our specialist healthcare cleaning division – by welcoming Francie Morgan, an Infection Prevention and Control (IPC) Nurse Consultant. Francie…
29
years as a 100% Kiwi-owned business
6610
business, education and organisation customers
705
locally-owned franchise businesses
2472
personnel across New Zealand



