Customer Care Featured

When Ashburton manufacturer RX Plastics Ltd discovered they had a Covid case in their midst, they wanted to do everything they could to keep their staff safe. So, who did they call? CrestClean! That very day, South Canterbury Regional Manager Rob Glenie promptly arranged a pandemic sanitisation clean, so that the factory could continue to

At Ravensdown Dunedin, CrestClean’s Steve, Sam and Lynne Kannewischer are considered “part of the family”. So, after a few observations were added into the Ravensdown safety system praising the family franchise team, they were surprised with a Prezzy Card, to thank them for all their hard work. “We see Steve every day, he’s like staff,”

When you share the same vision, it makes for a strong relationship. This is certainly the case with CrestClean and community healthcare specialists Healthvision. “At Healthvision, service expertise and focus on quality service delivery is important to us and we choose suppliers for whom this is also paramount. CrestClean aligns with our ethics, values, positioning

When Invercargill’s Loss and Grief Centre needed to relocate to a building that had been vacant for more than a decade, it was a case of all hands to the pump for commercial cleaning company CrestClean. Seven franchise teams and a carpet care specialist were mobilised to give the building a thorough clean, so the

Every year Hawke’s Bay franchisee Mercy Rabanal receives a handmade Christmas card from Kowhai Special School — but this year there was an extra something tucked into the card. The school, which Mercy has cleaned since becoming a CrestClean franchisee almost five years ago, generously gifted her a $100 Prezzy Card as a token of

Congratulations to Master Franchisee Dries Mangnus, who has clocked up an impressive 20 years with CrestClean! It’s a great milestone to achieve, from a humble start picking up a few scattered foundation franchises around Auckland, to the creation of CrestClean’s largest Master Franchise. Dries leads our largest team of franchisees, reaching new ground each year

A major water leak at Christchurch’s Forté Health could have resulted in the medical facility being closed for weeks, had it not been for the quick thinking of CrestClean franchisee Nalin Dissanayake. It was 5pm on a Saturday when Nalin arrived at the Forté Health building, which houses a private hospital, Oxford Women’s Health and

The children in Room 11 at Mahora School have scooped up CrestClean’s Cleanest Classroom Award. The dedicated youngsters were excited to be rewarded with a certificate and ice creams for having the best-kept classroom at the Hastings school. The Cleanest Classroom programme is run at many of the over 450 primary and intermediate schools that

When CrestClean’s Petera Wiparata arrives at Hawkins’ Ōhakea construction site in the morning, he is always greeted with a cherry “mōrena” by Site Office Manager Celia Knox. “He’s been teaching me a bit of te reo,” says Celia. “So, when I see him, I don’t say ‘good morning’, it’s ‘mōrena’. I’m always keen to learn

CrestClean is proud to have reached an important milestone, with 100% of its franchisees and their employees having completed the company’s new Online Health and Safety Induction. More than 1960 CrestClean personnel have achieved compliance under the new system, which was introduced in April as both an induction and a refresher to be completed every

It’s not only Melany Baltar’s high standard of cleaning that is appreciated by staff and guests at the Dunedin Cancer Society. “She’s so cheerful, she greets everybody with that beautiful smile, and she recognises why people are here which is really important,” says Daffodil House and Supportive Care Administrator Fiona Cutler. “She has compassion for

CrestClean is proud to be providing an extra layer of protection to essential services businesses operating under Level 4 with its Sanitising Service. Auckland label manufacturer Rapid Labels is using the service on a daily basis and Operations Manager Terry Campbell says it is important in keeping the site clean and hygienic, while ensuring staff