Customer Care Featured

Resham Singh grew up on a pineapple farm in Fiji — his father, who is in his 80s, still lives on the farm and Resham is fortunate to visit him a couple of times a year. But, having left Fiji 20 years ago, Resham now lives a very different life. He and his family now

Congratulations to Auckland West franchisees John Ikitogia and Tara Tere, who have received a 3-Year Long Service Award from CrestClean. The couple were presented with the award by one of their happy customers, Boaz Peach, who is the branch manager of Plumbing World New Lynn. John and Tara have been providing Plumbing World with a

Not all heroes wear capes… some wear blue and green and come to the rescue with a carpet cleaning machine. CrestClean carpet cleaning teams in Auckland have been busy helping flood ravaged businesses to get back up and running by removing sludge and water from their office floors. Auckland West franchisee Nikeel Reddy and his

CrestClean has two new Carpet Cleaning Trainers, after franchisees Fiza Rahiman and Mohammed Ashad successfully completed the Institute of Inspection Cleaning and Restoration Certification (IICRC) Carpet Cleaning Technicians course. As trainers for CrestClean’s Master Cleaners Training Institute (MCTI), they are responsible for training franchisees throughout New Zealand on how to clean carpets using the latest portable

When Ajit and Alka Bhonsle started their CrestClean business, their first customer was Bunnings… so when it came time for them to celebrate seven years’ long service it was the perfect location for them to receive their award! Natalie Masoe, who is the store manager at the Bunnings Avondale Trade Centre, was pleased to hand

In the past 10 years, Bura Takinoa and Kamoroa Tito have bought two houses, put one of their sons through university and funded another son’s education at a prestigious boys’ high school so he could pursue his rugby aspirations. Recently they purchased a ute, so they can tow the 6.5m aluminium boat they plan to

As a logistics provider specialising in hazardous and food grade storage, cleanliness and hygiene are very important to Chemfreight. So, when their in-house cleaner of several years resigned, CrestClean was at the top of their list. CrestClean had provided Chemfreight with cleaning services in the past, when their cleaner was away on leave, so they

Hygiene is extremely important at the Silver Fern Farms’ sheep and beef processing plant near Gore. The Waitane plant is regularly audited to ensure that it meets strict overseas market access requirements, and CrestClean is proud to be helping meet those standards. Franchisees Christine and Millard Macairan have been cleaning at the site for the

Whenever catering arrives at the Zespri offices in Tauranga, no matter the occasion, CrestClean’s Aileen Fernando Caballero is always quick to lend a hand and help set things up. But, when ‘Thank Your Cleaner Day’ came around, little did she know the morning tea was in her honour! “It was funny, I was setting up

When a devastating cyclone struck Fiji in 2016, Fiza Rahiman’s mother lost her home — so he built her a new one. This was perhaps Fiza’s proudest moment, and something he says was made possible by the success he has achieved with CrestClean. It meant the world to him to be able to support his

Kamal Jeet Singh arrived in New Zealand with just $50 in his pocket — now he owns a successful business with a turnover of more than $400,000. The accomplished business owner recently clocked up 20 years with CrestClean, making him the company’s longest-standing Auckland franchisee. To celebrate the impressive milestone, Auckland Central Regional Master Franchisee

The latest intake of Waikato franchisees to complete their Hard Floor Care training are a shining example to others, says Master Cleaners Training Institute trainer Fiza Rahiman. “We had 100 per cent attendance and everyone came fully prepared with all the correct equipment, which we really appreciated. The commitment they showed during the course was