Customer Care Featured

Students who have been promoting RecycleKiwi at their school had a big surprise when Commonwealth Games athlete Sam O’Dea popped in. Sam decided to see for himself how youngsters at Ao Tawhiti Unlimited Discovery in central Christchurch have fully embraced the recycling programme, which is proving popular with schools throughout the country. The four classmates

Doing a great job for their customers has been a hallmark of success for CrestClean couple Stuart and Raylene Price. The Whakatane kiwifruit farmers, who are celebrating 10 years with the company, have built a strong business by putting their customers first and offering a dependable and reliable service. After joining CrestClean a decade ago

Since buying a CrestClean business in 2018 Aman Kareer hasn’t looked back and says it’s definitely the best decision he’s ever made. He quickly built up his customer base and less than a year after joining the company Aman had been able to quit his daytime factory job to go full-time with CrestClean. Aman and

When it comes to maintaining high standards of hygiene, Catherine McCormick readily admits she’s more than a bit particular that everything is kept spotlessly clean. And rightly so. As manager of Whangarei’s Elim Christian Early Learning Centre, Catherine expects the environment around the youngsters to be clean and healthy. She’s been impressed with the quality

Going the extra mile is something Salendra Chetty does without a second thought. The CrestClean business owner loves working at Maunu Primary School, where he’s treated like a member of staff. But as well as receiving regular feedback about the high quality of his cleaning, Salendra loves to get involved in school life and he

Imagine getting the chance to snap a unique selfie with New Zealand’s Prime Minister. That’s just what happened to CrestClean’s Lakyn Taite-Allen and Mel Fearn, who grabbed the opportunity to get in the frame with Jacinda Ardern during her official visit to Nelson Airport. Lakyn and Mel were on duty at the airport when the

CrestClean’s Viky and Nileshna Narayan have scooped another prestigious business award just two weeks after picking up the title of Regional Master Franchisee of the Year. The couple, who look after the company’s Auckland South Region, won the Business Excellence in Health and Safety category at the annual Indian Newslink Indian Business Awards. Their win

CrestClean’s Viky Narayan is on cloud nine today after picking up the title of Regional Master Franchisee of the Year. Judges for the Westpac New Zealand Franchise Awards praised Viky for operating “a high-performing and very well managed regional master franchise”. Viky, who is CrestClean’s Auckland South Regional Manager, is no stranger to success at

Cleaning grubby floors from heavy foot traffic goes with the territory when you’re a school cleaner. But the extra effort put in by CrestClean couple Joy and Nilo Pombo to bring back a shine to the corridors at Ashburton Intermediate School has not gone unnoticed. Their hard work had been commented on by the school’s

CrestClean business owner Pinakin Patel has stepped up to become the company’s Tauranga Operations Manager. Jan Lichtwark, Tauranga Regional Manager, says Pinakin was the obvious choice for the role. “He runs a very successful family franchise and has a huge amount of experience and knowledge from his 16 years in the cleaning industry.” Pinakin joined

Reliability, robustness and a superior quality are the hallmarks of Italian manufacturing. So when it came to selecting the best carpet cleaning machine for his business, CrestClean’s Kelvin Walker knew that Italian-made was the only way to go. Since investing in the top of the range cleaner, Kelvin’s had some great feedback from delighted customers

CrestClean’s RecycleKiwi programme has really struck a chord with teachers at an Auckland school. After a RecycleKiwi resource pack was delivered to Red Beach School a “thank you” card was left for CrestClean business owner Naresh Mani, who takes care of the school’s cleaning. Red Beach teacher Lisa Davies told Naresh the recycling initiative was