Customer Care

Grateful staff at Rodney College have thanked the CrestClean team who carried out extra sanitising and cleaning during the COVID-19 Alert Level 2. Pauline Bond, Executive Officer, says everyone was impressed at how Francis and Teneaki Nawaia had gone about their work – and their presence was reassuring. “They picked up the ball and absolutely

She’s the queen of quality with a stack of accolades as testament to the high standards she prides herself on delivering. Sophie Chase has just picked up another Certificate of Excellence, the third such award this year and making a grand total of 14 since she joined CrestClean. The latest award follows glowing praise about

After moving to New Zealand, electronics engineer James Yun soon realised it would be almost impossible to carry on working in the same profession. “It was too difficult to get a job because there were no electronics factories here,” he says, recalling what it was like after arriving from Korea. “So I decided to be

CrestClean’s Robert Glenie couldn’t be happier after council bosses and contractors approved his innovative idea to solve Ashburton’s “muddy feet” problem. Long-suffering business owners and retailers have been at their wits’ end after putting up with dirt being trodden into their premises from ongoing work to upgrade the town centre. The two-year project to turn

Changing the cleaners was a breath of fresh air for personnel at the Taranaki branch of a nationwide property valuation company. Michelle Dobson, office manager at TelferYoung, says they’ve been delighted at the quality of cleaning provided by CrestClean’s Kiraren Tirate and Linda Etuati. “Everything feels clean. You can tell when they’ve been, there’s no

CrestClean’s Rose Kumar says she just loves keeping everything spick and span at the New Zealand Blood Service’s Hamilton centre. Rose has been tasked with ensuring all surfaces and ‘touch’ points are constantly sanitised when the donor clinics are taking place. Jason Cheng, one of CrestClean’s quality assurance co-ordinators, says he’s received nothing but glowing

The Cleanest Classroom competition is proving extremely popular at Ashburton Intermediate School. As a reward for ensuring their workspace is the cleanest, students were treated to pizza delivered by their cleaner, CrestClean business owner Joy Pombo. Principal Brent Gray says the competition, that’s also run by CrestClean at hundreds of other schools around the country,

When CrestClean’s Karthik Naidu decided to treat a school to ice cream he was following a family tradition of making a birthday a time to focus on others. He got a big thumbs up from children and staff at Moturoa School when he arrived with large box of ice cream to celebrate turning 28. The

When he decided to become a cleaner for the day school principal Justin Neal got well and truly swept along by the role. He really looked the part in a CrestClean top as he joined children and fellow staff members for a Superheroes Day at Nelson’s Appleby School. But after taking part in a procession

A former veterinary surgeon is helping to train CrestClean’s new business owners in Invercargill. Maricel DeGuzman, who has been with the company for five years, has been appointed as a Regional Trainer for Master Cleaners Training Institute. Along with her husband Martin, who was also a registered veterinary surgeon when they lived in the Philippines,

CrestClean’s Edward Irving didn’t have to think twice when a Whangarei school called for help after vandals broke in and wrecked two classrooms. Along with franchisee Kelvin Walker, who looks after the cleaning at Morningside Primary School, Edward rushed to the school to see what could be done. Teachers, who had given up their time

Quality is key for a husband and wife team who pride themselves on delivering the best service for their customers. And their dedication and commitment has not gone unnoticed. Sheik and Farzana Saheb have been thanked for their work after taking over the cleaning at an Auckland company. Glenda Amies says the difference was immediate