Customer Care

Newlywed Neill Barr had only been married two months when he lost his wedding ring. So, when CrestClean’s Lumanai Panapa found the ring and handed it in to reception, he was so ecstatic that he presented her with a gift to say thanks. Lumanai was emptying a bathroom rubbish bin at NIWA in Wellington, where

If you could get paid in chocolate, would you? Strictly speaking, CrestClean franchisees Shiva and Shartika aren’t paid in chocolate, but they often receive sweet little ‘bonuses’. Cottonsoft employees regularly show their appreciation by leaving chocolate bars and other gifts on their desks for the pair to find when they come in to do their

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His all-round contribution to his CrestClean region has won Sunny Yang another major accolade. Sunny recently picked up the title of Team Player of the Year for Christchurch North 2020 – just a year on from winning Franchisee of the Year. Regional Manager Yasa Panagoda says it was not a hard decision to arrive at.

It’s no wonder there’s a growing demand for his cleaning services. He not only delivers quality work, it’s his cheerful manner and ‘can do’ attitude that’s also winning over Whanganui customers. CrestClean’s Seby Joseph says he’s never been happier at work and just loves looking after his customers and doing the best job he can

It’s been a big first year for Fazeel Ali, who joined CrestClean a little over 12 months ago. The former chef and building worker has seen his fortunes change in so many ways, the highlight being winning Franchisee of the Year award for Christchurch South. Gina Holland, the company’s Christchurch South Regional Manager, says Fazeel

Grateful staff at Rodney College have thanked the CrestClean team who carried out extra sanitising and cleaning during the COVID-19 Alert Level 2. Pauline Bond, Executive Officer, says everyone was impressed at how Francis and Teneaki Nawaia had gone about their work – and their presence was reassuring. “They picked up the ball and absolutely

She’s the queen of quality with a stack of accolades as testament to the high standards she prides herself on delivering. Sophie Chase has just picked up another Certificate of Excellence, the third such award this year and making a grand total of 14 since she joined CrestClean. The latest award follows glowing praise about

After moving to New Zealand, electronics engineer James Yun soon realised it would be almost impossible to carry on working in the same profession. “It was too difficult to get a job because there were no electronics factories here,” he says, recalling what it was like after arriving from Korea. “So I decided to be

CrestClean’s Robert Glenie couldn’t be happier after council bosses and contractors approved his innovative idea to solve Ashburton’s “muddy feet” problem. Long-suffering business owners and retailers have been at their wits’ end after putting up with dirt being trodden into their premises from ongoing work to upgrade the town centre. The two-year project to turn

Changing the cleaners was a breath of fresh air for personnel at the Taranaki branch of a nationwide property valuation company. Michelle Dobson, office manager at TelferYoung, says they’ve been delighted at the quality of cleaning provided by CrestClean’s Kiraren Tirate and Linda Etuati. “Everything feels clean. You can tell when they’ve been, there’s no

CrestClean’s Rose Kumar says she just loves keeping everything spick and span at the New Zealand Blood Service’s Hamilton centre. Rose has been tasked with ensuring all surfaces and ‘touch’ points are constantly sanitised when the donor clinics are taking place. Jason Cheng, one of CrestClean’s quality assurance co-ordinators, says he’s received nothing but glowing