A high-tech training resource has now been completed and is available 24/7 to ensure CrestClean personnel remain on top of their game. The video series covers all the core tasks franchisees could be asked to carry out in the course of their work. Available across a range of media platforms, including smartphones and tablets, the
Franchisee Nitij Maharaj couldn’t believe his eyes when CrestClean laid on a sweet surprise to mark his milestone birthday. Nitij was attending a Module 2 Assessment course in Dunedin when Master Cleaners Training Institute’s Rachael Hannah turned up to surprise him with a special birthday cake. The reaction of Nitij and his mum Rozley, who
Malcolm Brown and Alex Lopaz are not only Crest’s rising stars in Tauranga they are polished performers in every way. Jan Lichtwark says the hardworking franchisees rightly deserve top honours and have excelled by having a great attitude to work and going the extra mile for their customers. For Jan, Crest’s Tauranga Regional Manager, it
There was no shortage of enthusiasm when Raj Anand asked for volunteers during the Module 1 training for CrestClean franchisees in South Auckland. Bhartika Singh was keen to put into practice the techniques she had picked up on the training session run by the Master Cleaners Training Institute, which provides specialised courses for CrestClean franchisees.
CrestClean’s acclaimed training division has won more praise after tailoring its training to meet the needs of an Auckland organisation that supports adolescents and adults with intellectual challenges. The training event was so successful that the Master Cleaners Training Institute has been asked to carry out further training days, says Master Cleaners CEO Adam Hodge.
Tauranga franchisees have been mastering new skills to make sure they’ve got the know-how to tackle every hard floor surface they may encounter. And like learning anything new, it was case of practice makes perfect as Master Cleaners Hard Floor Trainer Pinakin Patel guided the business owners through the process of achieving a satisfying shine
CrestClean’s National Quality/Training Manager Chris Chapman has stressed the importance of keeping franchisees upskilled. Being tuned in to the changing the needs of our customers and working with new health and safety regulations were among key points driven home at a Skills Development Course held in Tauranga recently. “Once you put on your uniform you
An increase in the number of personnel trained through the Master Cleaners Training Institute reflects the demand for training and shows it is being met, CEO Adam Hodge says. The number of personnel trained in 2015 increased by 43 per cent over the four main training programmes compared to 2014. The total number of participants
Commitment, attention to detail and maintaining customer relationships are among a number of key elements to running a successful Crest franchise. Hamilton franchisee Dorsammy (Samy) Goundar has been with Crest for 12 years and is one of many successful business owners and operators that are proud to be part of New Zealand’s largest cleaning company.
Taranaki franchisees are helping Crest set new benchmarks in training for the New Zealand cleaning and hygiene workforce. Five franchisees completed the Module 1 training course that was held in New Plymouth last month. The course, which is run through the Master Cleaners Training Institute in conjunction with CrestClean, aims to raise industry standards by