Quality Assurance Featured

Keeping our nationwide franchise network safe and compliant is a top priority – and vehicle audits play a key role in making that happen. These six-monthly checks are a mandatory part of the franchise agreement, helping ensure teams are safe and vehicles meet all regulations. Franchise Compliance Executive Olivia McArthur recently stepped up to manage

CrestClean is redefining industry excellence through its commitment to professional training, empowering franchisees with advanced skills that surpass traditional cleaning qualifications. A standout example is its comprehensive Infection Prevention and Control (IPC) programme, specifically developed to bridge the gap between standard NZQA cleaning certifications and the rigorous clinical IPC training provided to healthcare professionals like

We had an outstanding weekend at the Westpac New Zealand Franchise Awards, taking home three major awards!    We had an outstanding weekend at the Westpac New Zealand Franchise Awards, taking home three major awards! Being recognised among our franchise industry peers is a proud moment for everyone at CrestClean. This triple win is a

CrestClean was proud to take part in the Facilities Management Summit 2025 in Wellington. Auckland’s Dries Mangnus and Chris Wedding joined Wellington locals Adrian and Kylie Cashmore to engage with delegates and demonstrate how CrestClean helps facilities across New Zealand stay clean and perform at their best. This year’s summit theme, “Performance | Art, Whakairo

We have taken a significant step in strengthening CrestClean Healthcare – our specialist healthcare cleaning division – by welcoming Francie Morgan, an Infection Prevention and Control (IPC) Nurse Consultant. Francie will play a key role in enhancing and overseeing training for healthcare cleaning teams. An IPC Nurse Consultant is a registered nurse who has undertaken

We’re proud to share that CrestClean has been named as a finalist in five categories at the 2025 Westpac New Zealand Franchise Awards. This is the 30th anniversary of the Franchising Awards, making it even more significant to be recognised as a finalist. These awards celebrate the very best in New Zealand franchising and acknowledge

CrestClean’s Quality Assurance Co-ordinators recently gathered for their annual conference and for the first time, Trainers were part of the event. The combined conference was a huge success, with everyone thoroughly enjoying the chance to connect, collaborate, and share ideas. Hawke’s Bay QA Charlize Pederson says it was a rare opportunity for QAs and Trainers

Liezl Foxcroft, General Manager of the Master Cleaners Training Institute, recently attended the “Mastering Infection Control in Cleaning” webinar, presented by Cleanlink. The session highlighted critical aspects of infection control that align with CrestClean’s commitment to hygienic cleaning in healthcare facilities. Tragically the speaker, Darrel Hicks, was sharing from personal experience having lost his daughter-in-law

As a part of CrestClean’s commitment to continuous learning and improvement to remain at the forefront of industry advancements, Liezl Foxcroft, General Manager of the Master Cleaners Training Institute, recently attended a healthcare cleaning webinar. The webinar “Why Healthcare Cleaning Impacts Patient Safety”, was presented by world-renowned microbiologist, Professor Stephanie Dancer. The webinar explored the

We’re pleased to announce that CrestClean General Manager of Training, Liezl Foxcroft, has been invited to speak at Sydney’s ISSA Cleaning & Hygiene Expo in September. The ISSA Expo is the largest industry event in Oceania, attracting over 2,000 professionals in the cleaning and facility solutions industry. The Expo brings together industry professionals for two

Homes of Hope is a non-profit organisation in Tauranga that offers safe, nurturing homes for children who have experienced trauma and other services such as Child Centred Play Therapy, whānau support, parenting support and supervised access. The therapeutic foster care model means siblings can stay together in a stable home for as long as needed.

You could say Melanie Fearn has grown up with CrestClean. When she was 23, she became the company’s youngest franchisee, and now 13 years later she has taken on the combined role of Quality Assurance Co-ordinator and Trainer with CrestClean’s Master Cleaners Training Institute (MCTI). “I’m excited about the new role. I really enjoy meeting