Customer Care

As a logistics provider specialising in hazardous and food grade storage, cleanliness and hygiene are very important to Chemfreight. So, when their in-house cleaner of several years resigned, CrestClean was at the top of their list. CrestClean had provided Chemfreight with cleaning services in the past, when their cleaner was away on leave, so they

Hygiene is extremely important at the Silver Fern Farms’ sheep and beef processing plant near Gore. The Waitane plant is regularly audited to ensure that it meets strict overseas market access requirements, and CrestClean is proud to be helping meet those standards. Franchisees Christine and Millard Macairan have been cleaning at the site for the

Whenever catering arrives at the Zespri offices in Tauranga, no matter the occasion, CrestClean’s Aileen Fernando Caballero is always quick to lend a hand and help set things up. But, when ‘Thank Your Cleaner Day’ came around, little did she know the morning tea was in her honour! “It was funny, I was setting up

When a devastating cyclone struck Fiji in 2016, Fiza Rahiman’s mother lost her home — so he built her a new one. This was perhaps Fiza’s proudest moment, and something he says was made possible by the success he has achieved with CrestClean. It meant the world to him to be able to support his

Kamal Jeet Singh arrived in New Zealand with just $50 in his pocket — now he owns a successful business with a turnover of more than $400,000. The accomplished business owner recently clocked up 20 years with CrestClean, making him the company’s longest-standing Auckland franchisee. To celebrate the impressive milestone, Auckland Central Regional Master Franchisee

The latest intake of Waikato franchisees to complete their Hard Floor Care training are a shining example to others, says Master Cleaners Training Institute trainer Fiza Rahiman. “We had 100 per cent attendance and everyone came fully prepared with all the correct equipment, which we really appreciated. The commitment they showed during the course was

Term 3 ended on a high note for tidy Kiwis in South Canterbury who won the region’s latest Cleanest Classroom Awards from CrestClean. The Cleanest Classroom programme is run at many of the over 500 primary and intermediate schools that are cleaned by CrestClean franchisees, with the classrooms that are kept the cleanest in the

It has been 14 years since CrestClean first provided sponsorship to the New Zealand Principals’ Federation — and this year we got to go back to where it all started. The NZPF’s annual conference was held in Christchurch for the first time since 2008, the same year in which we became an official Business Partner.

It might have been named after one of the city’s forefathers, but Invercargill’s soon-to-be-opened The Langlands Hotel now has a new namesake. After months of cleaning the hotel, section by section as it has progressed, CrestClean franchisee Tess Jabonitalla has named her new puppy ‘Langley’ — a combination of the hotel’s name and that of

At a time when Environmental Compliances are becoming increasingly important, we are proud to have passed our Environmental Choice assessment for 2022 with flying colours, securing the continuation of the EC-licensed status of our cleaning services and products.  This is the sixth year of having both our cleaning services and cleaning products achieve their Environmental

Tony Kramers has gone back to school, to reconnect with his past. The Dunedin Master Franchisee, who can trace his whakapapa (genealogy) back to Ngāi Tahu chiefs Karetai and Te Mātenga Taiaroa, is learning te reo Māori, picking up where he left off more than 20 years ago. “I learnt it through high school, right

CrestClean has launched a new Healthcare Training Module, dedicated to training its teams in the specialist cleaning of medical centres, private hospitals and healthcare facilities. Its franchisees already receive training to service these high-risk sites, but the new formalised qualification brings an added layer of professionalism and assurance to healthcare providers. The training module is