Customer Care

Birchville School has moved forward thanks to Daler Singh, Hanspreet Hari and Navneet Kaur’s commitment to providing an excellent cleaning and caretaking service. The Upper Hutt team took over the school’s cleaning service in November last year and they have made a sizable impression, Principal Simon Kenny says. “They do a fantastic job,” he says.

“It is so nice to be appreciated by our customers,” Kumaran Nair says. The Christchurch South franchisee, who has been with Crest for the last nine months, was blown away by the gifts he received earlier this year. “We received a bucket of goodies from one of our customers and a box of chocolates from

Investing in a carpet cleaning machine has paid off for Nadeem Mohammad and Rima Naidu. “Our carpet cleaning machine has provided an added value to the service that we can offer our customers,” Nadeem says. The Hawkes Bay franchisees, who have been with Crest for two years, enjoy the challenge that comes with carpet cleaning.

Investing in modern technology is one of the best business decisions Patel Varun has made. The Auckland West franchisee, who has been with Crest for three years, purchased an auto scrubber machine to help him clean polished floors. Patel looks after a customer in Glenfield where most of the premises’ floor area is polished concrete.

Rakesh and Reshma Shetty always go the extra mile for their customers. “We do monthly catch-ups with our customers so they know who we are and we always let them know if there are any changes. It’s important to make sure they are always happy,” she says. The Christchurch South franchisees have been with Crest

Taranaki Regional Manager Prasun Acharya is celebrating his one year anniversary taking care of Waitara Central Kindergarten. Kindergarten staff and parents could not be happier with the effort Prasun and wife, Diksha put in when cleaning the premises. “We are very pleased with CrestClean. We have found the company easy to work with, they are

Lyndsey Reeves is a valued member of the Christchurch South Intermediate team. The long-standing Crest franchisee has been cleaning the school for 11 years. “I’ve developed a great relationship with the school and staff,” he says. “I am considered one of their team. I even take my turn with the morning tea roster.” Principal Ross

Four Rotorua franchisees will be recognised for going “the extra mile” with a Certificate of Excellence. Gurpreet Singh, Amarinder Kaur, Huykim Cheng and Phong Ang Chan Thean Lim completed a term clean at Westbrook School over the holidays. The term clean included high and low dusting; the walls and windows were cleaned, the floors were

Here’s some comments from a local CrestClean customer: I have known Samy for over 12 years now, when we purchased the KPMG Centre in Hamilton, Paramount were the cleaners for the bathrooms and foyer. Samy was the incumbent contractor for the cleaning of the small common area and he was always conscientious, polite, hard working

West Auckland Franchisee Nilesh Sharma supported Hospice West Auckland’s Santa Cause. “I always support my customers where I can. I took part in Santa Cause – their annual fundraiser that celebrates the gift of Christmas giving in workplaces in December,” he says. “They are a great organisation to be involved with. They are always really

Commitment, attention to detail and maintaining customer relationships are among a number of key elements to running a successful Crest franchise. Hamilton franchisee Dorsammy (Samy) Goundar has been with Crest for 12 years and is one of many successful business owners and operators that are proud to be part of New Zealand’s largest cleaning company.

Gayaneshwar Raju was one of the first franchisees to relocate to Hamilton from Auckland. “I was in Auckland but I didn’t like it,” he says. “There was too much traffic and it was really busy. We moved to Hamilton and even though it is getting busy, we still really like it here. It was a