Customer Care

CrestClean’s Quality Assurance Co-ordinators recently gathered for their annual conference and for the first time, Trainers were part of the event. The combined conference was a huge success, with everyone thoroughly enjoying the chance to connect, collaborate, and share ideas. Hawke’s Bay QA Charlize Pederson says it was a rare opportunity for QAs and Trainers

Just five months into their CrestClean journey, Taranaki franchise owners Sunny and Prabhjot Kumar are off to an amazing start. The hardworking couple recently received a Certificate of Excellence recognising their outstanding service. Since joining CrestClean in late November 2024, Sunny and Prabhjot have nearly doubled the size of their business. Their incredible growth has

We’re pleased to welcome Deane Rogers as our new Regional Manager for Auckland East! With over 25 years in the cleaning industry, Deane brings a wealth of experience, having worked in operations, account management, and various other roles. His extensive knowledge and hands-on expertise make him a natural fit for this position, and it’s great

We’re pleased to introduce Kelsey Gibson as our new Regional Manager for the Rotorua and Taupō regions. Kelsey comes to us with a strong background in sales leadership and management, having spent much of her career leading national sales teams and stepping into general management roles. Having worked for a top distributor of cleaning supplies,

Auckland Central franchise owner Sri Gunasingam and his hardworking cleaning team are the unsung heroes keeping the Duncan Cotterill offices spotless. Their dedication to maintaining a pristine and welcoming environment has made them an integral part of the wider Duncan Cotterill team in Auckland, ensuring that both the firm’s staff and clients enjoy a consistently

Tauranga franchisee Kit Sison has been looking after Mount Maunganui College for almost four years, and in that time, he’s built a great relationship with the school. Wanting to give back to his valued customers, Kit came up with a simple yet thoughtful way to make a difference. He had noticed that the school’s bins

When Sunny Yang first joined CrestClean 15 years ago, he had no idea how much it would shape his life. Over the years, he has had a front row seat watching CrestClean grow into a thriving, nationally recognised brand and feels privileged to be part of the company. “It has been an incredible journey and

Mother-and-son team Arlene and Eldon Olsen have recently taken over the cleaning duties at Avondale Intermediate. Their commitment to excellence and relationship-building has already earned them high praise from staff and students. Principal Jo Hardwidge has been particularly impressed with Arlene and Eldon’s efforts to become familiar faces around the school. “They’ve given us the

When it comes to delivering exceptional cleaning services, Hawke’s Bay franchise owners Indica and Jeewan have set a gold standard. Their reliability, attention to detail and friendliness has earned them a cascade of five-star reviews and glowing testimonials, highlighting the couple’s dedication and quality of service. “Jeewan and Indica are fantastic! Clean to a very

After extensive auditing, NZ Blood officially opened its logistics warehouse in Highbrook in October. The facility handles the processing and storing of blood, plasma and tissue. Playing a critical role in preparing the warehouse for each inspection were Auckland East franchise owners Gurvinder Singh and Ruby Kaur, who now oversee the day-to-day cleaning of the

For two decades, Auckland East franchise owner Kamal Jeet has been a valued member of the Mercury Marine family. Over the years, Kamal has built strong relationships with the staff, with their daily conversations often featuring updates on kids, pets, holidays, and hobbies. To mark the milestone, Kamal and Auckland East Regional Master Franchisee Linda

In the heart of Taranaki, global pharmaceutical manufacturer DFE Pharma produces inhaler-grade lactose – the essential carrier in asthma inhalers. Behind the scenes, maintaining the facility’s clean environment is no small task, but franchise owners Dic Lumanglas and Flora Gaunt are making it look easy. The franchise team began cleaning the Taranaki facility in February.