Customer Care Featured

After extensive auditing, NZ Blood officially opened its logistics warehouse in Highbrook in October. The facility handles the processing and storing of blood, plasma and tissue. Playing a critical role in preparing the warehouse for each inspection were Auckland East franchise owners Gurvinder Singh and Ruby Kaur, who now oversee the day-to-day cleaning of the

For two decades, Auckland East franchise owner Kamal Jeet has been a valued member of the Mercury Marine family. Over the years, Kamal has built strong relationships with the staff, with their daily conversations often featuring updates on kids, pets, holidays, and hobbies. To mark the milestone, Kamal and Auckland East Regional Master Franchisee Linda

In the heart of Taranaki, global pharmaceutical manufacturer DFE Pharma produces inhaler-grade lactose – the essential carrier in asthma inhalers. Behind the scenes, maintaining the facility’s clean environment is no small task, but franchise owners Dic Lumanglas and Flora Gaunt are making it look easy. The franchise team began cleaning the Taranaki facility in February.

CrestClean customers Cooney Lees Morgan (CLM) have recently achieved Green status in the council-led Resource Wise programme. The company-wide effort has led to a 583% increase in waste diverted from landfill. Resource Wise is an initiative by the Tauranga City Council designed to support and guide businesses, schools, and other organisations in reducing waste and

North Harbour franchise owner Daniel Park has been dedicated to keeping the region’s largest customer, Whangaparāoa College, pristine for over a decade. In that time, he’s built a strong reputation for excellence. It’s no surprise that Daniel recently received an award for Excellence in Service for his outstanding commitment to the college. North Harbour Regional

Fazeel Ali is living proof that with focus and determination, anything is possible. Five years ago, he purchased his CrestClean franchise, experiencing slow but steady growth, though not quite at the level he had hoped for. But six months ago, everything changed. Fazeel decided to take his ambitions to the next level, setting bold goals

Four South Canterbury schools earned some well-deserved treats at the end of term 3 for their commitment to keeping their classrooms clean. Students at Ashburton Intermediate, St Joseph School, Tinwald School, and Beaconsfield School enjoyed pizza and ice creams as part of the Cleanest Classroom Awards. These students took responsibility for keeping their learning environments

Liezl Foxcroft, General Manager of the Master Cleaners Training Institute, recently attended the “Mastering Infection Control in Cleaning” webinar, presented by Cleanlink. The session highlighted critical aspects of infection control that align with CrestClean’s commitment to hygienic cleaning in healthcare facilities. Tragically the speaker, Darrel Hicks, was sharing from personal experience having lost his daughter-in-law

Twenty years is a significant milestone for any relationship, and for CrestClean and Matangi School, it has created a strong bond that continues to thrive today. To celebrate two great decades, Waikato Regional Master Franchisee Nivitesh Kumar and Administration Assistant Karena Townsend surprised the Matangi School staff with a special morning tea. Matangi School Principal

As a part of CrestClean’s commitment to continuous learning and improvement to remain at the forefront of industry advancements, Liezl Foxcroft, General Manager of the Master Cleaners Training Institute, recently attended a healthcare cleaning webinar. The webinar “Why Healthcare Cleaning Impacts Patient Safety”, was presented by world-renowned microbiologist, Professor Stephanie Dancer. The webinar explored the

Liezl Foxcroft, General Manager of Training at CrestClean, was recently invited to participate in a panel discussion at the ISSA Cleaning & Hygiene Expo, held on September 11-12, 2024, at the International Convention Centre in Sydney. Liezl was accompanied by Pinakin Patel, CrestClean’s Operations Manager for Bay of Plenty & Taupō, an expert in hard

Allproof Industries is a family-owned manufacturing and distribution company, specialising in plumbing, drainage, and fire protection products. Established in 1987, the company has been a leader in the construction industry for over 35 years. For the past decade, CrestClean franchise owner Nitesh Kumar has been responsible for managing the cleaning at the Allproof Industries headquarters