Customer Care Featured

Auckland Central franchise owner Sri Gunasingam and his hardworking cleaning team are the unsung heroes keeping the Duncan Cotterill offices spotless. Their dedication to maintaining a pristine and welcoming environment has made them an integral part of the wider Duncan Cotterill team in Auckland, ensuring that both the firm’s staff and clients enjoy a consistently

Tauranga franchisee Kit Sison has been looking after Mount Maunganui College for almost four years, and in that time, he’s built a great relationship with the school. Wanting to give back to his valued customers, Kit came up with a simple yet thoughtful way to make a difference. He had noticed that the school’s bins

When Sunny Yang first joined CrestClean 15 years ago, he had no idea how much it would shape his life. Over the years, he has had a front row seat watching CrestClean grow into a thriving, nationally recognised brand and feels privileged to be part of the company. “It has been an incredible journey and

Mother-and-son team Arlene and Eldon Olsen have recently taken over the cleaning duties at Avondale Intermediate. Their commitment to excellence and relationship-building has already earned them high praise from staff and students. Principal Jo Hardwidge has been particularly impressed with Arlene and Eldon’s efforts to become familiar faces around the school. “They’ve given us the

When it comes to delivering exceptional cleaning services, Hawke’s Bay franchise owners Indica and Jeewan have set a gold standard. Their reliability, attention to detail and friendliness has earned them a cascade of five-star reviews and glowing testimonials, highlighting the couple’s dedication and quality of service. “Jeewan and Indica are fantastic! Clean to a very

After extensive auditing, NZ Blood officially opened its logistics warehouse in Highbrook in October. The facility handles the processing and storing of blood, plasma and tissue. Playing a critical role in preparing the warehouse for each inspection were Auckland East franchise owners Gurvinder Singh and Ruby Kaur, who now oversee the day-to-day cleaning of the

For two decades, Auckland East franchise owner Kamal Jeet has been a valued member of the Mercury Marine family. Over the years, Kamal has built strong relationships with the staff, with their daily conversations often featuring updates on kids, pets, holidays, and hobbies. To mark the milestone, Kamal and Auckland East Regional Master Franchisee Linda

In the heart of Taranaki, global pharmaceutical manufacturer DFE Pharma produces inhaler-grade lactose – the essential carrier in asthma inhalers. Behind the scenes, maintaining the facility’s clean environment is no small task, but franchise owners Dic Lumanglas and Flora Gaunt are making it look easy. The franchise team began cleaning the Taranaki facility in February.

CrestClean customers Cooney Lees Morgan (CLM) have recently achieved Green status in the council-led Resource Wise programme. The company-wide effort has led to a 583% increase in waste diverted from landfill. Resource Wise is an initiative by the Tauranga City Council designed to support and guide businesses, schools, and other organisations in reducing waste and

North Harbour franchise owner Daniel Park has been dedicated to keeping the region’s largest customer, Whangaparāoa College, pristine for over a decade. In that time, he’s built a strong reputation for excellence. It’s no surprise that Daniel recently received an award for Excellence in Service for his outstanding commitment to the college. North Harbour Regional

Fazeel Ali is living proof that with focus and determination, anything is possible. Five years ago, he purchased his CrestClean franchise, experiencing slow but steady growth, though not quite at the level he had hoped for. But six months ago, everything changed. Fazeel decided to take his ambitions to the next level, setting bold goals

Four South Canterbury schools earned some well-deserved treats at the end of term 3 for their commitment to keeping their classrooms clean. Students at Ashburton Intermediate, St Joseph School, Tinwald School, and Beaconsfield School enjoyed pizza and ice creams as part of the Cleanest Classroom Awards. These students took responsibility for keeping their learning environments