Customer Care Featured

A group of experienced Auckland franchisees recently got together for a carpet cleaning refresher course with Master Cleaners Training Institute (MCTI) trainer Mohammed Ashad. With over 50 years of combined experience between them, it was the perfect chance to brush up on their skills, learn a few new tricks, and stay up to date with

When Sharnjit Singh and Mandeep Kaur started their CrestClean franchise in Wellington eight years ago, they were new parents wanting to make the most of those precious early years. With a newborn at home, they were looking for a way to earn a good income while still having plenty of quality time as a family.

When you love the work that someone does, it’s always nice to say thank you – and that’s exactly what Glendowie School in Auckland did for their cleaning team recently. To show their appreciation for the team’s hard work and high standards, the school hosted a special morning tea. The gesture meant a lot to

Mother-son team Caro and Chris Wedding from CrestClean Auckland West have been proud members of the Rosebank Business Association (RBA) for over 12 years. The RBA is a non-profit organisation that represents businesses in the Rosebank Business Precinct in Avondale. Since it was established in 2002, the association has worked to build a safer, cleaner,

Room 3 at Chertsey School in Ashburton got a delightful surprise at the end of last term when their cleaner Floresa ‘Rissa’ Aquino rewarded them with ice blocks and chocolates for being the cleanest classroom for Term One. Rissa has been cleaning the small South Canterbury school for two years and decided to introduce the

Schools all around New Zealand love CrestClean, and it’s easy to see why! Our high-quality cleaning services create a healthier space for students and staff, with tailored solutions to meet each school’s unique needs. Whether it’s regular classroom cleaning, deep cleans, or maintaining high-traffic areas, we ensure every corner is spotless. What truly sets us

CrestClean’s Quality Assurance Co-ordinators recently gathered for their annual conference and for the first time, Trainers were part of the event. The combined conference was a huge success, with everyone thoroughly enjoying the chance to connect, collaborate, and share ideas. Hawke’s Bay QA Charlize Pederson says it was a rare opportunity for QAs and Trainers

Just five months into their CrestClean journey, Taranaki franchise owners Sunny and Prabhjot Kumar are off to an amazing start. The hardworking couple recently received a Certificate of Excellence recognising their outstanding service. Since joining CrestClean in late November 2024, Sunny and Prabhjot have nearly doubled the size of their business. Their incredible growth has

We’re pleased to welcome Deane Rogers as our new Regional Manager for Auckland East! With over 25 years in the cleaning industry, Deane brings a wealth of experience, having worked in operations, account management, and various other roles. His extensive knowledge and hands-on expertise make him a natural fit for this position, and it’s great

We’re pleased to introduce Kelsey Gibson as our new Regional Manager for the Rotorua and Taupō regions. Kelsey comes to us with a strong background in sales leadership and management, having spent much of her career leading national sales teams and stepping into general management roles. Having worked for a top distributor of cleaning supplies,

Auckland Central franchise owner Sri Gunasingam and his hardworking cleaning team are the unsung heroes keeping the Duncan Cotterill offices spotless. Their dedication to maintaining a pristine and welcoming environment has made them an integral part of the wider Duncan Cotterill team in Auckland, ensuring that both the firm’s staff and clients enjoy a consistently

Tauranga franchisee Kit Sison has been looking after Mount Maunganui College for almost four years, and in that time, he’s built a great relationship with the school. Wanting to give back to his valued customers, Kit came up with a simple yet thoughtful way to make a difference. He had noticed that the school’s bins