Customer Care Featured

Owhiro Bay School recently wrapped up another term of participating in the Cleanest Classroom programme. The initiative is all about encouraging students to keep their classrooms clean during the school term and take pride in their learning space. CrestClean franchise owners, Alex and Joy Nagrampa, introduced the Cleanest Classroom programme at Owhiro Bay School last

CrestClean and Alsco have been working together since 2016 in a successful partnership that ultimately benefits their customers. Alsco has locations throughout New Zealand and around the world, providing a wide range of essential supplies, including uniforms, consumables, floor mats, linens, hygiene products, and even first-aid equipment to various industries. The strong connection between CrestClean

Ilaisaane ‘Saane’ Tohi recently has achieved her Certificate in Commercial Cleaning Level Two. This certification has equipped Saane with critical skills in health and safety and practical cleaning tasks. Saane has been cleaning for Watercare’s Mangere Wastewater Treatment Plant for over two years. Office Administrator, Claudia, considers Saane to be an integral part of the

CrestClean franchise owners, John and Jezka Birondo were recently awarded a Certificate of Excellence in recognition of their outstanding customer service. Upon receiving the news, Jezka was lost for words. “John and I were speechless,” she says. “We’re very honoured to receive this award. It gives us motivation to continue to do the best that

During a recent visit to Christchurch, CrestClean Managing Director, Grant McLauchlan, had the opportunity to connect with one of our longstanding customers, Forté Health. This visit was particularly significant as it marked our first meeting with Michael Woodhouse, who was appointed CEO earlier this year. “It was great to be back at Forté Health and

Tauranga CrestClean franchisee, Radha Narayan, treated staff at Matua Primary School with a delicious morning tea to celebrate her daughter Sanjeshni’s recent graduation from Otago University. Proud of her daughter’s achievements, Radha went all out to celebrate. The celebration wasn’t just about the graduation; it was an expression of gratitude towards the teachers who had

CrestClean’s Auckland West Master Franchisee, Caro Wedding, and North Harbour Master Franchisee, Neil Kumar, recently attended conferences for the Waitākere Area Principals’ Association (WAPA) and North Shore Principals’ Association (NSPA). As proud sponsors of WAPA and NSPA for many years, Caro and Neil used this opportunity to connect with leadership teams from Waitākere and North

The team at CrestClean’s Tauranga office stepped out last week to visit the new NZ Blood Service Donor Centre in Tauranga and donate blood themselves. The new centre opened on April 8 and boasts a significantly larger space than the previous location, allowing NZBS to increase donor beds from nine to 15. While it’s only

Auckland West franchise owners, Swaran and Satish Kumar recently celebrated seven years with CrestClean. There to present them with their Long Service Award were their earliest customers, Nicky Craig and Lucas Burn from the West Auckland law firm, Davenports West Lawyers. Given the sensitive nature of a law firm’s work, the Kumars prioritise discretion. Lucas,

Zespri’s quarterly Values in Practice Awards serve as a platform to celebrate those who embody the organisation’s core values. Among the nominees for quarter four was CrestClean franchise owner, Aileen Fernando Caballero. Despite not being an official employee, Aileen is considered an integral part of the Zespri family. She was nominated under the Personal Connections

George and Michelle Montalban haven’t wasted a moment since purchasing their CrestClean franchise two years ago. Their dedication to growing the business has enabled them to leave their previous jobs and focus solely on their franchise. Financial independence fuelled the couple’s decision to become business owners. Now that they’re in control of their business growth,

As winter approaches, offices and workplaces become busier as staff spend more time indoors. While carpets add warmth and aesthetic appeal to commercial spaces, they can also host a range of allergens, bacteria, and contaminants that may affect indoor air quality and the overall appearance of the space. Regular carpet cleaning, versus ‘spot cleaning’, is