Customer Care Featured

Toilet paper – we all need it. And with the help of Mid and South Canterbury Regional Manager Rob Glenie, you can get some and support a great cause at the same time! Rob recently received a call from Ashburton’s local radio station, Hokonui. Breakfast Ashburton show host Luke Howden had a fun and unusual

When Moses and Maca Ramanaitanga started their CrestClean franchise in September 2024, Huanui College was their very first customer. In the short time since, the Whangārei couple have built a strong reputation as a reliable and friendly cleaning team. For Moses and Maca, keeping busy is simply part of life. The couple moved to New

CrestClean is more than a cleaning company – it’s a community of over 2,300 people from 59 different nationalities. That diversity brings great strength… and big responsibility. The cleaning industry has unfortunately seen its share of rogue operators who exploit people striving for a better life. At CrestClean, ethics aren’t just about ticking boxes they’re

Sheik and Farzana Saheb have been CrestClean franchise owners for almost 19 years, and for the past ten, they’ve cared for Panama Road School in Auckland. Since then, the school has almost doubled in size, growing from 180 students to 340. Through all that change, Sheik and Farzana have been a steady, friendly presence at

Cleanliness is often taken for granted, but its impact on our economy, our health, and our everyday lives is anything but invisible. Every day, the cleaning industry quietly supports essential sectors such as healthcare, education, tourism, hospitality, and retail, keeping workplaces and public spaces safe and clean. In 2023, New Zealand’s cleaning industry contributed around

CrestClean is proud to support the Disabled Surfers Association of New Zealand (DSANZ) as they bring Have A Go Day to the Bay of Plenty for the very first time. This special day is all about giving people with disabilities the chance to hit the ocean and experience the pure joy of surfing – no

Twenty years is a long time to do anything well, but CrestClean franchisee Kamal Jeet Singh has done just that. He’s kept the Perpetual Guardian offices in Auckland spotless for two decade – always with a big smile. As one of CrestClean’s longest-serving franchisees, Kamal has forged relationships that have truly stood the test of

South Canterbury Regional Manager Rob Glenie has been named a finalist for Excellence in Customer Service at the ANZ Business of the Year Awards for the Ashburton District. The ANZ Business of the Year Awards give local businesses a well-deserved pat on the back for their creativity, passion, and positive impact. Rob’s nomination recognises the

In today’s business environment, procurement teams face growing pressure to deliver cost savings while also meeting expectations around social responsibility, risk management and environmental sustainability. Cleaning contracts often sit at the intersection of all three. Economic pressures, combined with a limited understanding of the true cost of professional cleaning have contributed to prices being driven

Until recently, floors haven’t received much attention in healthcare cleaning. They aren’t typically considered “high touch surfaces,” so their role in infection prevention has often been underestimated. That perception is changing. New research highlighted at the recent ISSA panel discussion Reducing Pathogen Risks from the Ground Up revealed just how critical proper floorcare is in

When Fazeel Ali looks back on the past seven years, it’s hard to believe how far he’s come. The South Canterbury franchise owner is celebrating seven years with CrestClean. It’s a milestone that represents not just time in business, but perseverance and a genuine passion for looking after people. Fazeel’s journey began in Wellington, where

“Above and beyond.” “The extra mile.” These are the words we hear time and time again from our customers when they talk about their CrestClean teams. Across New Zealand, CrestClean franchisees are quietly doing more than what’s written in their schedule of duties. From schools and healthcare sites to offices and manufacturing environments, CrestClean teams