Supporting busy retail environment at PlaceMakers Pakuranga
Supporting busy retail environment at PlaceMakers Pakuranga
- PlaceMakers Pakuranga is a large public retail store with constant foot traffic, making cleanliness and presentation an ongoing challenge
- Spaces such as customer bathrooms require daily cleaning
- CrestClean franchise owner Vijay Nand has been cleaning the site for 17 years and his standards have remained consistently high
- His organised approach and daily cleaning routine help minimise the impact of heavy foot traffic and reduce visible wear and tear
Our customer
PlaceMakers Pakuranga is part of the wider PlaceMakers network, one of New Zealand’s largest suppliers of building materials.
The 2,870m2 store provides professional-grade products and services to the construction industry while also supporting local DIY customers. The site includes a retail showroom, a trade counter area, and a large outdoor timber and materials yard, making it a busy environment with a steady flow of both trade professionals and members of the public.
The challenge
Maintaining a large, public building like PlaceMakers Pakuranga comes with challenges. The store experiences heavy daily foot traffic, which can quickly lead to visible wear and tear. Public areas, such as bathrooms and shop floors require consistent cleaning to remain hygienic and presentable.
Branch Manager Sue Kahukore says Vijay Nand makes the job look easy, even when the demands of the site are high.
“Keeping an environment like this clean can sometimes be quite difficult, but Vijay does such a good joob at keeping it clean that it doesn’t have a chance to get run down.”
Sue Kahukore
Branch Manager, PlaceMakers Pakuranga
Services and solutions provided
CrestClean supports PlaceMakers Pakuranga with a reliable cleaning service that keeps the busy site consistently maintained and looking its best.
- Long-term partnership between franchisee and customer
- Maintenance of high traffic areas to minimise wear and tear
- Reliable, punctual and highly organised service
- Daily cleaning of critical areas, with other spaces cleaned twice weekly
- Easy communication with quick responses to any requests
- Floor polishing when required
The outcomes for PlaceMakers Pakuranga
Through a well-structured routine and proactive approach, Vijay ensures the busy PlaceMakers Pakuranga site stays clean, organised and welcoming for both staff and customers.
A well-structured cleaning routine
With such a large site, cleaning needs to be carefully organised. Vijay has refined his routine into an efficient system that keeps every area consistently maintained.
Consistent care across the site
Each part of the site is cleaned at least twice a week, while kitchens and bathrooms receive daily care. If floors require polishing or extra attention, Vijay is proactive in letting Sue know before it becomes an issue.
Reliable support when it matters most
Public bathrooms and other critical areas never need a second look from Sue – Vijay has them all under control. And on the rare occasion something needs immediate attention, Sue can simply send a quick text and Vijay will sort it out the very same day.
A valued part of the team
Alongside the high standard of cleaning, Vijay has built strong relationships with the team at the store. He is always happy to stop for a quick chat, and his reliability and positive attitude have made him a valued part of PlaceMakers Pakuranga.
“Vijay’s always available for us. He does his best to make the upkeep perfect for us.
Sue Kahukore
He’s always happy to go out of his way.”
Branch Manager PlaceMakers Pakuranga
