CrestClean’s ‘nice guy’ celebrates five years as Master Franchisee
Tim O’Leary’s journey with CrestClean has been filled with growth, changes, and plenty of teamwork. Now, five years into his role as the Hawke’s Bay Regional Master Franchisee, Tim reflects on all that’s been achieved and the rewarding experiences along the way.
“It’s been a really exciting and fulfilling journey for me,” he says.
When Tim first took over the Hawke’s Bay region, it was less than half the size it is today. Growing the region has been largely due to Tim’s proactive, hands-on approach and relationship building with franchise teams and customers – many of whom he now calls friends.
In just five years, Tim has earned the title of CrestClean’s ‘nice guy,’ bringing a perfect balance of structure and fun to the region. With the addition of Office Administrator Antonella Quilichini, everything runs smoothly, while Quality Assurance Coordinator Charlize Pederson has increased audits tenfold. Tim also introduced a trainer from the Master Cleaners Training Institute (MCTI), ensuring that franchisees start strong and keep growing their skills throughout their business journey.
For Tim, making the switch from the construction industry to becoming a CrestClean Master Franchisee was all about taking control of his future. Now, five years in, he’s proud to have achieved more than he ever expected. A career highlight has been helping franchisees secure their own homes. To date, he’s assisted around 15 franchise owners in his region with securing home loans – an unexpected perk of being a Master Franchisee.
“I really enjoy helping people. It fills my cup and worth more than money to me,” he says.
Tim is also incredibly grateful for the support he receives from his fellow Master Franchisees. He feels like part of a close-knit community, always knowing he can rely on them for help and advice. He feels lucky and humbled to have a great team behind him, both locally and nationally and sums it all up in one simple quote:
“If I have seen further, it is by standing on the shoulders of giants.” – Isaac Newton
Tim knows that when one person succeeds, the whole team thrives. The guidance from other Master Franchisees has been a huge part of his five years in the role and now, he says he’s proud to be paying it forward by supporting those who are new to the company.
“A rising tide lifts all boats. I’m a huge believer in that.”
Congratulations on a great five years, Tim. Here’s to many more!
